Can't sign in on Xbox (beta) App and Gamepass games won't boot

Discus and support Can't sign in on Xbox (beta) App and Gamepass games won't boot in XBoX on Windows to solve the problem; Hi all. For a few days now, I have been unable to play newly installed gamepass games, they will either not boot (like Indivisible or Two Points... Discussion in 'XBoX on Windows' started by TheAquam8te, Apr 30, 2020.

  1. TheAquam8te
    TheAquam8te Guest

    Can't sign in on Xbox (beta) App and Gamepass games won't boot


    Hi all.

    For a few days now, I have been unable to play newly installed gamepass games, they will either not boot (like
    Indivisible or Two Points Hospital) and either be stuck on a black screen or close after a while, or they will boot, only to kick me out and close the game when the game is unable to connect.

    For the latter case, the game usually opens a window similar to the "Connect to your Xbox Account" window that usually pops up when launching a gamepass game for the first time, however, this one is just dark gray and closes after a while.

    Furthermore, I have found out that I wasnt' signed in the Xbox (beta) App, and when I try to sign in, it either does nothing, or pops the same completely dark gray window, only to close it a minute later.

    It appears that Windows is unable to open the sign in windows, however, those works fine when I try to sign in on the Microsoft Store or any other app but the games and the Xbox (beta) App.

    In addition to that, the Xbox companion app just doesn't start up. it get stuck on a loading animation, though i have no idea if it is related.

    So far I have tried everything I could, for signing in to the Xbox website (works fine) to erasing my account from my PC, the official help page assumes I have the sign in window oppening, which I do not, so it does not help me much.

    :)
     
    TheAquam8te, Apr 30, 2020
    #1
  2. TheFreeWheelinQ Win User

    Can't sign in on Xbox (beta) App and Gamepass games won't boot

    Any luck? currently going through this problem...still no fix for me :/
  3. TheAquam8te Win User

    Can't sign in on Xbox (beta) App and Gamepass games won't boot

    Yep! I did so and the app has now me signed in. I cannot check for the games right now, but if that worked I hope the rest will. Thank you!
  4. FabioHVSilva Win User

    Can't sign in on Xbox (beta) App and Gamepass games won't boot

    Hi,

    You can try this: Go to SETTINGS---Apps & Features ---- select the app and go the advanced settings, select terminate and after reset. Restart the pc and try again.
  5. TheAquam8te Win User

    Can't sign in on Xbox (beta) App and Gamepass games won't boot

    FabioHVSilva's answer fixed my issue! Try it !
  6. Christyna64 Win User

    Xbox game pass on PC

    The library of games for GamePass are different for Xbox and PC. If your subscription isnt' showing up in the Xbox beta app, try reinstalling it then signing in with the same account the Ultimate GamePass is on.
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Can't sign in on Xbox (beta) App and Gamepass games won't boot

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