Can't send messages need account verification.

I got minecrat from Microsoft Store. So the account I bought was already a microsoft account. My account has nothing to do with mojang. I can't send verification code because I didn't get it from Mojang. My account is already microsoft account, why do I need verification but? I'm not a Mojang account

Hey there,

Sorry to hear about the messaging issue persisting. The thing is that specific message send you to our article

"Why can't I send messages from my Xbox One or the Xbox App?" which this article indicates you need to add a phone number so you can receive a text with a verification code to be able to verify your account and send messages.

I understand you mention not having a phone, by any chance would a parent or a sibling be able to add their number to verify your account? If so give it a shot and follow the steps on the article.

Hope to hear back soon.

What's the specific error you're seeing? Is there an error code along with you can post back? Be sure to try every step on our

Can't send messages page to attempt to resolve, including verifying your phone number.

Keep us posted on how it goes!

Can't send my email verification

When you try and sign into the account does it give a message that basically says

It looks like someone may be trying to use your account and you need to verify your account?

And I am guessing that you do not have access to any of the security proofs (where they want to send the verification code to) for your account.