Can't send messages due to past behavior?

Discus and support Can't send messages due to past behavior? in XBoX on Consoles to solve the problem; I try to send a message but I can't because of "past behavior"... Which is odd seeing as how this is a fresh account and I haven't sent any messages... Discussion in 'XBoX on Consoles' started by CrunchySoupBite, Oct 9, 2017.

  1. CrunchySoupBite
    CrunchySoupBite Guest

    Can't send messages due to past behavior?


    I try to send a message but I can't because of "past behavior"... Which is odd seeing as how this is a fresh account and I haven't sent any messages nor have I used voice chat.

    My reputation level says I haven't received any complaints.

    :)
     
    CrunchySoupBite, Oct 9, 2017
    #1
  2. Trippy Reptar
    Trippy Reptar Guest
    "Can't send messages due to past behavior."

    I've been getting a message cannot be sent error when trying to send messages on xbox live for about 3 months, I figured it would resolve itself and I found a workaround and just used the website to send messages but now when I use the website it says "Due
    to past behavior you are unable to send messages.".

    I don't understand because I checked my enforcement status and the only offenses are from 2010, and 2012 which have been dealt with. I also searched my email and I don't have any email notifying me of a suspension.

    What steps can I take to fix this because its absolutely infuriating, being unable to respond to friends.
     
    Trippy Reptar, Oct 9, 2017
    #2
  3. Mister Beep
    Mister Beep Guest
    "Can't send messages due to past behavior."

    Hey Reptar,

    Could you post back with the following information? That will help us understand the issue and go from there!

    1. Which specific error code and message do you receive when trying to send a message?:

    2. Does similar issues occur within the Xbox app? (If you can, please try messaging on the Xbox app on Windows 10, Windows Phone 10, iOS, or Android):

    3. Does similar errors occur on Xbox.com? If you haven't already, please try messaging from there as well:

    4. Have you followed each of the steps on our Xbox Live Message Error Solution, including adding a phone number?

    Please post back with all of that info so we can assist further. Thanks!
     
    Mister Beep, Oct 9, 2017
    #3
  4. OK Fowl
    OK Fowl Guest

    Can't send messages due to past behavior?

    Sorry, but no one here on the forums can address issues dealing with enforcement actions. Also The Enforcement team no longer uses the forums.

    You will need to visit Xbox's enforcement page to find out any information about your current case.

    Here are some links that might be useful for future reference.

    Link 1:
    https://enforcement.xbox.com

    Link 2: Xbox Enforcement | How Do I

    Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

    Link 4:
    https://enforcement.xbox.com/Enforcement/ShowEnforcements


    Link 5:
    Xbox Enforcement | Stay Safe

    Link 6:
    http://enforcement.xbox.com/home/howto#sub-topic0-6
     
    OK Fowl, Oct 9, 2017
    #4
  5. OK Fowl Win User

    Can't send messages due to past behavior?

    Sorry, but no one here on the forums can address issues dealing with enforcement actions. Also The Enforcement team no longer uses the forums.

    You will need to visit Xbox's enforcement page to find out any information about your current case.

    Here are some links that might be useful for future reference.

    Link 1:
    https://enforcement.xbox.com

    Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

    Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

    Link 4:
    https://enforcement.xbox.com/Enforcement/ShowEnforcements


    Link 5:
    http://enforcement.xbox.com/home/staysafe#topic0

    Link 6:
    http://enforcement.xbox.com/home/howto#sub-topic0-6
  6. Mister Beep Win User

    "Can't send messages due to past behavior."

    Hey Reptar,

    Could you post back with the following information? That will help us understand the issue and go from there!

    1. Which specific error code and message do you receive when trying to send a message?:

    2. Does similar issues occur within the Xbox app? (If you can, please try messaging on the Xbox app on Windows 10, Windows Phone 10, iOS, or Android):

    3. Does similar errors occur on Xbox.com? If you haven't already, please try messaging from there as well:

    4. Have you followed each of the steps on our Xbox Live Message Error Solution, including adding a phone number?

    Please post back with all of that info so we can assist further. Thanks!
  7. Donald Trump UV Win User

    Unable to send messages "Due to past behavior"

    Hey there x AN0NiiMiiS.

    Have you had a chance to check out
    Enforcement.xbox.com    ? All information on suspensions can be found there, which should help narrow down why you're seeing that message. Unfortunately Enforcement issues aren't supported here on the forums.
    That does not help..
  8. HailedWriter10 Win User

    Unable to send messages "Due to past behavior"

    Apparently enforcement issues aren't supported or solved anywhere.
  9. Mister Maka Win User

    Unable to send messages "Due to past behavior"

    Hey there x AN0NiiMiiS.

    Have you had a chance to check out
    Enforcement.xbox.com    ? All information on suspensions can be found there, which should help narrow down why you're seeing that message. Unfortunately Enforcement issues aren't supported here on the forums.
Thema:

Can't send messages due to past behavior?

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