Can't seem to figure out why my pc and games leep crashing

Hi, Mihai

Thank you for your reply!

May I ask if your problem only occurs when playing the game?

It looks like your hardware is getting too hot and going into downclocking protection. Since you have already tried reinstalling Windows 10 or even upgrading to Windows 11, this issue is not related to your system components, so we suggest that you use other software to check the temperatures of your graphics card, CPU, and hard drive when you are running a game or any other large application first. It is also recommended that you check if your power supply is within the power range of your hardware.





Best Regards

| Microsoft Community Support Specialist

Hi, Mihai

Welcome to Microsoft Community.





We understand that you have encountered the problem of computer crash. What other operations or applications can't be used besides games? Do you have a blue screen problem?

We need dump file to analyze your blue screen reasons and give further solutions. Please follow the following steps to set up and obtain the dump file:



Go to C:\Windows\Minidump to find the blue screen log file.

If you can't find the dump file, you can set it like this:

Press Windows key+S key to enter Control in the search bar to find and open control panel > system and security > system > advanced system settings > advanced startup and recovery > settings, write debugging information, select "small memory dump", and confirm and restart the computer.



After setting, if the blue screen appears again next time, go to the default path location C:\Windows\Minidump where you can find the blue screen log file.

Please send it to me by private message (click the advanced tool below the reply and choose to send private message), and I will analyze the reasons for the blue screen for you.

You can send private message through the Messages link at the top right of the page.







Check your sent PM by going to My Profile, and then selecting View private messages on the left pane of your profile page.















Best Regards

Nicholas.Z| Microsoft Community Support Specialist

I dont get blue screens it just restarts. The screen turn black and hole pc crashes

I am amazed that they STILL have not fixed this yet. I know it's not as simple as it sounds, but c'mon? Dice has had enough time to get this squared away. Still don't understand why they won't pull e map out of rotation, doesn't that seem like the obvious
thing to do, if you can't figure out why it crashes on the same map for nearly all players?

Holy crap, this game is awesome! I can't figure out how to fly without crashing though. :-(