Cant scroll down

Discus and support Cant scroll down in XBoX on Consoles to solve the problem; Hi, I can't scroll down or select anything on the home page of my Xbox one. I was wondering if anyone else had the same problem? The controller only... Discussion in 'XBoX on Consoles' started by SWW999, Nov 14, 2018.

  1. SWW999
    SWW999 Guest

    Cant scroll down


    Hi,

    I can't scroll down or select anything on the home page of my Xbox one. I was wondering if anyone else had the same problem? The controller only seems to move left or right.

    :)
     
    SWW999, Nov 14, 2018
    #1
  2. johngreed
    johngreed Guest
    Fornite Signing Out of Epic Account

    I cant scroll down on the account settings to log out of this epic account
     
    johngreed, Nov 14, 2018
    #2
  3. RobertBuckalew
    RobertBuckalew Guest
    I Can't Access Anything on My Xbox One

    So you can scroll down to "settings" but cant "select" it? ....I was gona say delete your profile and re download it but I guess you cant...
     
    RobertBuckalew, Nov 14, 2018
    #3
  4. JhonSnow777
    JhonSnow777 Guest

    Cant scroll down

    Hello, in order to fix
    this kind of problems, i will recomend you to perform a full reboot of your system, also known as a powercycle or Full Reboot,
    cold restart orhard reset. To perform a hard restart, hold the power button for 10 seconds while the
    system is on.

    Let us know if this fix your issue or if you need more assistance. Thank you!
     
    JhonSnow777, Nov 14, 2018
    #4
  5. M3tal Daz3
    M3tal Daz3 Guest
    try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account
     
    M3tal Daz3, Nov 14, 2018
    #5
  6. LegoNinja187
    LegoNinja187 Guest
    Do you know if it is the controller or the console?
     
    LegoNinja187, Nov 14, 2018
    #6
  7. Saeleth
    Saeleth Guest
    Hi there,

    Have you tested out another controller with the console? This sounds like it may be an issue with the controller if it only has limited functionality.
     
    Saeleth, Nov 14, 2018
    #7
  8. Nuck-Chorris
    Nuck-Chorris Guest

    Cant scroll down

    I was experiencing similar issues after the latest console update. What fixed it for me was doing a factory reset without deleting my games.
     
    Nuck-Chorris, Nov 6, 2018
    #8
  9. JhonSnow777 Win User

    Cant scroll down

    Hello, in order to fix
    this kind of problems, i will recomend you to perform a full reboot of your system, also known as a powercycle or Full Reboot,
    cold restart orhard reset. To perform a hard restart, hold the power button for 10 seconds while the
    system is on.

    Let us know if this fix your issue or if you need more assistance. Thank you!
  10. LegoNinja187 Win User

    Cant scroll down

    Do you know if it is the controller or the console?
  11. Nuck-Chorris Win User

    Cant scroll down

    I was experiencing similar issues after the latest console update. What fixed it for me was doing a factory reset without deleting my games.
  12. M3tal Daz3 Win User

    Cant scroll down

    try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account
  13. Saeleth Win User

    Cant scroll down

    Hi there,

    Have you tested out another controller with the console? This sounds like it may be an issue with the controller if it only has limited functionality.
Thema:

Cant scroll down

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