Cant schedule a call back "Something went wrong at our end. We’re working on it."

Discus and support Cant schedule a call back "Something went wrong at our end. We’re working on it." in XBoX on Windows to solve the problem; I purchased an elite series 2 in May and discovered today that my year warranty activated in the January before I had bought it, I've been trying to... Discussion in 'XBoX on Windows' started by Ryluke1204, Nov 22, 2021.

  1. Ryluke1204
    Ryluke1204 Guest

    Cant schedule a call back "Something went wrong at our end. We’re working on it."


    I purchased an elite series 2 in May and discovered today that my year warranty activated in the January before I had bought it, I've been trying to contact someone about this but I cant schedule a call back as every time I enter my number it says Something went wrong at our end. We’re working on it. All other forms of help are useless bots or gamers who cannot help at all. I cant find anyway to speak to a real human who can fix my issue, how do I speak to a REAL human?

    :)
     
    Ryluke1204, Nov 22, 2021
    #1
  2. SammyVS Win User

    Cant schedule a call back "Something went wrong at our end. We’re working on it."

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    When talking to a Gamer, ask to be transferred to speak with a Microsoft agent.
  3. amrsamir2_211 Win User

    Suspended for unusual activity

    Hello again recardo , nothing changed yet when i call them it says Something went wrong on our end. We’re working on it. Im getting tired of this bro i cant handle this anymore ..
  4. DanielRostron1 Win User

    Something went wrong at our end. We’re working on it.

    Hi this is definitely not fixed I still get something went wrong when entering a mobile number.
  5. james747373 Win User

    Something went wrong at our end. We’re working on it.

    11th day of trying to contact Microsoft still no contact !
  6. the elz Win User

    Something went wrong at our end. We’re working on it.

    yeah, but you do as you get

    "Sorry, something went wrong.
    We’re not sure what happened, but refreshing the page may help, or trying again in a little while."
    TraceId: +Sde9IXOSEylXTOh.8.86

    every time when you try to select the address, I also have a in warranty console, which now cannot remain connected to any wireless controllers (Im guessing this is why you are inundated with returns for controllers, but its the firmware update on the console causing this, as controllers I have (inc xbox 1) work on other consoles.

    when I last tried with microsoft staff via live chat, iwhen they realised they couldnt do it either I got this lovely message then they disconnected me....

    Arbie G.

    Sorry, something went wrong while processing the request. I am not able to help you at the moment, please check back later. Conversation ID: EacsCfMDsh8GukYiJ35np0-eu$$7def44fa-e4cb-4762-b746-cde2a18a81d7. Time (UTC): 01/11/2022 09:58:1

    as you can see, this was nearly 2 weeks ago, and same problems..... I want a refund for my gamepass ultimate I am paying for that im unable to use.
Thema:

Cant schedule a call back "Something went wrong at our end. We’re working on it."

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