Can't retrieve account linking

Hi Robert!

What exactly is your console model?
When did this issue start to occur?
Does it happen to all of your games?

Try to delete your local saves and resync your cloud saves.
Press the Xbox button to open the guide and then select My games & apps > See all > Games.
Highlight the game title, and then press the Menu button on your controller.
Select Manage game and add-ons > Saved data.
Select Delete all to remove the local save of this game, then follow the prompts.
After you delete the local save, restart your Xbox:
Press and hold the Xbox button in the centre of your controller.
Select Restart console, then follow the prompts.

Hi, thank you but the issue has hopefully been solved by removing the external hard drive and updating the xbox series x without the hard drive, I will try your method if the issue comes back though, again thank you

Perfect! I am glad that it's now working on your end. Thanks for your patience and time here in the community.

Take care!

No, you can't retrieve it. It is account bind

I'm Samy an independent advisor and I'll be helping you

How are you?

It is not possible to retrieve an account with the Gamertag and no Microsoft agent can tell you which email is linked to the Gamertag.

You can retrieve the account with the email, skype, or phone linked to the account.

You can fill in the recovery form at this link.

https://account.live.com/acsr

And according to Mojang, it is not possible to link another account to your PlayStation account.