Can't request a refund or return OR talk to an agent

Discus and support Can't request a refund or return OR talk to an agent in XBoX Games and Apps to solve the problem; I am unable to request a refund or return for Cyberpunk 2077. It is EXTREMELY buggy. In the past, I was able to refund For Honor at launch as it was... Discussion in 'XBoX Games and Apps' started by Tito066, Dec 11, 2020.

  1. Tito066
    Tito066 Guest

    Can't request a refund or return OR talk to an agent


    I am unable to request a refund or return for Cyberpunk 2077.

    It is EXTREMELY buggy. In the past, I was able to refund For Honor at launch as it was also a buggy mess.

    I cannot find any option to contact Microsoft support about this issue.

    :)
     
    Tito066, Dec 11, 2020
    #1
  2. RogueStar1983 Win User
  3. Smwutches Win User

    Talk to the agent

  4. XBF Chris J Win User

    Возврат товара [Edit - Translation] - Purchase returns

    Hello again,

    Thank you for keeping us updated. Unfortunately, there is no one on the forums that is able to process a refund. Talking to a live agent is the only way to request one.
  5. XBF Ezra G Win User

    반품해주세요 [Translation - Please return]

    Hi!

    If you're requesting a refund please visit our:
    Contact Us
    page to speak with an agent to request one.

    I hope this information helps, thanks you!
  6. XBF Brad A Win User

    We Happy Few Refund/Return

    Hello Shady,

    I am not sure how the refund process works I do know there are support agents dedicated just to the refund requests. If they have reviewed and denied the request, there are many things that come into play from what I know of. ( example previous refunds how
    long you have the game, policy etc). You can reply to the email that you got when you were denied and find out why the refund was denied.

    Thanks,

    Brad
Thema:

Can't request a refund or return OR talk to an agent

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