Can’t remove my card details

Discus and support Can’t remove my card details in XBoX Accessibility to solve the problem; I cannot remove my bank details from my accound as it is taking money out of my bank when i dont owe it... a728ee2f-0400-430b-a491-38fa8da0eb79 Discussion in 'XBoX Accessibility' started by joebickley1, Mar 4, 2019.

  1. joebickley1
    joebickley1 Guest

    Can’t remove my card details


    I cannot remove my bank details from my accound as it is taking money out of my bank when i dont owe it...

    :)
     
    joebickley1, Mar 4, 2019
    #1
  2. joebickley1 Win User

    Can’t remove my card details

    Ive stopped the reoccuring payments for my games pass which is £7.99, my live was £5.99 which was paid automatically, but £6.98 has been taken but comes up with 1 month xbox gareading.. any ideas on what this could be?
  3. choppyseize Win User

    Can’t remove my card details

    It could be the outstanding balance. The billing cycle isn't from the beginning of the month to the end. It starts mid month .
  4. XBF Brad A Win User

    Can’t remove my card details

    Hello Joe,

    Thanks for coming to the forums. You don't have to cancel the subscription totally. You can just turn off the auto renew and then remove your card.

    Thanks,

    Brad
  5. Flymonkey102 Win User

    Can’t remove my card details

  6. onyxishere Win User

    Removing Card Details

    Sorry to hear it monkey. For future reference though I would like to ask you to create new threads instead of bumping older ones as this thread is well over 4 years old.

    Simply sign in to commerce.microsoft.com where you'll be able to remove the card you have on file. If you have problems doing this then give phone support a call at 1-800-469-9269.

    If you have any further support issues please feel free to create a new thread detailing them. Thank you.
Thema:

Can’t remove my card details

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