Cant remember email address and got charged

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your charges.

Just a heads up, if you do not have an account or do not have access to where the charges are coming from, refund request could not be processed. I would suggest to reach out with the bank instead to stop incoming charges and to dispute the charges that you want to dispute since this could be possible fraud.

No this just goes round in circles, i just need to find out the email address so i can get back on the account. I havent got it on my xbox no more since the support chat line told me to delete the profiles off so i could sort out family settings. iv tried
going onto my DLC history to see if i could re-download anything, but to no avail :/

Since you don't know the original e-mail address for the other gamertag, you will have to contact Microsoft support (different from Xbox support) to recover your account. Go here:

commerce.microsoft.com/.../GetSupport

For product, choose Xbox, for Problem Type choose Microsoft Account, for Category, choose Forgot Microsoft account. You can have a support rep call you to verify your information. They will be able to change the email address for you and you'll then be
able to update the password. From there you'll be able to download the GT back on to your console.

Hi J George Lee! Here are instructions on how to find your Microsoft account for the other gamertag. Let me know if this helps! support.xbox.com/.../forgot-microsoft-account

i cant remember the address cos i deleted the email