Can’t refund anything

h u n t · Feb 3, 2025

I got told my main account isn’t broken since I can’t refund anything from refunding gamertags a year ago but I tried to refund a gamertag on my second account and got denied and I can’t refund anything again on my second account. She said I can still use my account without it being broken or having to make a new account. Is that the same for my second account? I can still use it without it being broken?

:)

h u n t

Ok awesome, I used my refunds on gamertag changes and she said it’s probably cuz I used them on gamertag changes which is why I can’t refund anymore and she said my accounts fine. So both of my accounts are still good to use?

SmartLace1968

Alrighty, thank you for the detailed information.

And yes, you can use either of the accounts. The account where the purchase was made should be the one that'll sign in or reply to the notification email from the Refund Team.

Thank you for your cooperation and patience. Have a good one!

h u n t

I can use both my accounts that won’t let me refund anything just fine? I don’t have to worry about them not working or having to make a whole new account?

SmartLace1968

If both of your accounts have their own emails then you can use them.

Because an account will function if it has it's own and unique email.

h u n t

Ok awesome so I can use my main and my second account with out any problems?

Can’t refund anything