Can't reedeam Gems My vault 12 xbox live gold

Hello,

Apologies for the inconvenience. Our web team reports that this issue has now been resolved. Again, apologies for the delay.

Hello Spanx2,

Apologies for the inconvenience. We have escalated this issue to our web team to investigate. Once they let us know more about the issue, and when it has been resolved, we will update this thread.

Hello rforce2,

There are no offers to earn Credits for Gold renewals. However, with the recent launch of our Gems feature, there is a MyChallenge for continuous Xbox Live Gold subscriptions. From the FAQ:

What are the current MyChallenges?



These are the current MyChallenges available. Check back often, as we’ll be adding new ones on a regular basis!


Xbox Live Gold

• Golden Child: Keep your Xbox Live Gold membership active for 3 consecutive months, earn 20 MyVIP Gems
• Golden Age: Keep your Xbox Live Gold membership active for 6 consecutive months, earn 40 MyVIP Gems
• Golden God: Keep your Xbox Live Gold membership active for 12 consecutive months, earn 60 MyVIP Gems

Hello SargentDynamit8,

Unfortunately, since the program has ended in your region, you can no longer spend Gems or use the MyVIP Vault. As stated in the transition FAQ:

What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?You’ll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused
MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership
is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

I would just like to know if the vault will be updated again so people ca use their Gems as oppose to having them transfer.