Cant redeem gift codes on series x

Hi baltyofgod,

We receive your message. Thanks for sending!

We actually sent a reply to your query about purchasing Xbox Series X using gift card and Microsoft Rewards. If any case you would like a recap, please see the details below:

Microsoft Rewards

• You will not be able to buy an Xbox Series X using the Microsoft Rewards unless it is being offered.
  
• Win any featured Xbox Console of the month by joining the Sweepstakes.
  
  • Current Offer: Xbox Series S - Microsoft Rewards: Redemption
    
• Winners will receive an email after the draw and posting of winner's name will be on this link:
  
  • Microsoft Rewards: Redemption
    

Gift Card

• Redeem gift card through this link: Microsoft account | Redeem your code or gift card
  
• Make sure to check your account balance or money and allocate funds for the tax of the device you are trying to purchase.
  
• Before you proceed, please see this support article:
  
  • Learn about gift cards and codes | Xbox Support
    

Hope that clarifies things!

Regards,

Well for one you cant redeem a discord code on a xbox its only a pc or mobile app

Follow the link in your email to redeem the code

The problem actually is, i can't redeem the Discord Nitro because it gets a ''Unknown Gift Code'' error (it's the code i got from the xbox), (trying on pc).

Hi there,

Unfortunately once a code has been redeemed, it can't be transferred to a new account.

If you know what game your nephew may have wanted to purchase (or if he says, I want X), you could purchase the game as a gift (using the currency on your account, and sending him the gift code to be redeemed on his account.

Have you tried all the troubleshooting steps noted here:
https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues

*********

Você já tentou todas as etapas de solução de problemas descritas aqui:
https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues

Hi, my name is Annanda, thank you for your question and for reaching out.

Have you tried first redeeming the gift card? Gift cards need to be redeemed first, then the currency will be added to your account, and you use the money that was added to your account as a payment method.

You can redeem the Gift Card by following these steps:

" On Xbox One and Series X/S:

Press the Xbox button  to open the guide, and then select Store.

Press the View button  to open the side menu, and then select Redeem.

Enter the 25-character code, select Next, and then follow the prompts.

On PC or mobile web broser:

https://redeem.microsoft.com/

On Microsoft Store on Windows:

Press the Start button, and then enter the store into the search bar.

Choose Microsoft Store from the results to open the app.

Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.

Enter the 25-character code, select Next, and then follow the prompts.

On Xbox App for Windows:

Press the Start button , and then enter Xbox into the search bar.

Choose the Xbox app from the results to open the app.

Select your gamerpic, and then select Settings.

Select Redeem under Redeem a code.

Enter the 25-character code, select Next, and then follow the prompts. "

https://support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/redeem-prepaid-codes

Also, it is good to note that the Gift Card Currency needs to match your account Region to work after being redeemed. For example, a US dollar Gift Card will only work in US Store.

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards, Annanda.