Cant redeem from the vault

RdealUK · Jan 30, 2018

i am trying to redeem rewards points from the vault but i keep getting this message

Our system is showing there is something incorrect in the information you submitted. Please double-check the information below.

i know everything i entered is correct

:)

Smwutches · Jan 30, 2018

Gears of War Limited Edition Elite Controller

You can't buy anything directly from the vault. You can only redeem gems for the items.

JonathanAriail · Jan 30, 2018

I am Unable to redeem gems for 10,000 reward credits

I am trying to redeem my gems for rewards credits from the vault but am unable to.

EsperanzaLoca · Jan 30, 2018

Me too i have the same problem :/

XBLRewards8 · Nov 3, 2018

Hello Rdeal,

You cannot redeem Rewards Credits from the vault. If you are asking about a deposit of your Rewards Credits, since you are beneath 1000 Credits, you cannot yet request a deposit.

EsperanzaLoca

Me too i have the same problem :/

XBLRewards8

Hello Rdeal,

You cannot redeem Rewards Credits from the vault. If you are asking about a deposit of your Rewards Credits, since you are beneath 1000 Credits, you cannot yet request a deposit.

XBLRewards8

Hello KnicksKiller517,

Since you selected 1000 Gigantic Gems as your vault prize, you were sent a code for 1000 Gigantic gems. Our system's report that you redeemed this prize, and it was not a computer error. Please be sure to redeem the prize you want from the vault by clicking
on that prize's redeem button.

Smwutches

You can't buy anything directly from the vault. You can only redeem gems for the items.

XBLRewards8

Hello GINNYtheHUSTLER,

The "redeemed" on the Gems statement is just a record of you spending Gems to claim that item from the Vault. It does not track when you actually redeem the code from the redeem.microsoft.com site.

Cant redeem from the vault