Can't redeem code says it already redeemed.

Discus and support Can't redeem code says it already redeemed. in XBoX Games and Apps to solve the problem; I received Call of Duty Modern Warfare II as a gift from a friend via digital code. When attempting to redeem via Xbox and xbox.com, it doesn't go... Discussion in 'XBoX Games and Apps' started by Kween Kemah, Dec 25, 2022.

  1. Kween Kemah
    Kween Kemah Guest

    Can't redeem code says it already redeemed.


    I received Call of Duty Modern Warfare II as a gift from a friend via digital code. When attempting to redeem via Xbox and xbox.com, it doesn't go threw and says that the code has been redeemed already. This is not possible as I just received this today. My friend paid for this game via Amazon.com and it says to contact Xbox for troubleshooting. Please help so that I may play this content.

    :)
     
    Kween Kemah, Dec 25, 2022
    #1
  2. CarTzy Win User

    Can't redeem code says it already redeemed.

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  3. CarTzy Win User

    Can't redeem code says it already redeemed.

    Hello Kween Kemah,



    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. I can see that you are having difficulties redeeming your code. Let me see how I can assist you with this concern.

    If you’re having trouble redeeming a digital code, it may be due to a service outage on our side. Check the Xbox status. If you see any alerts, wait until the service is up and running and then try again.

    Code is already redeemed

    If you’re getting a message that your code has already been redeemed, make sure that you didn’t already redeem the code yourself, possibly under a different gamertag or Microsoft account. If you live in a household where others have access to your codes, check that it wasn’t redeemed by someone else.

    Please troubleshooting gift card and codes

    Troubleshoot gift card and code issues | Xbox Support



    How to redeem gift cards and codes

    How to redeem gift cards and codes | Xbox Support

    Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.
  4. noahpina Win User

    So when I scanned the QR code, it worked then it says that this promo code can not be redeem with this account

    When i tried to redeem it, it worked for about a minute then it says this promo code can't be used on this account. And to be honest, I didnt redeem it and i tried again and it says this promo code has already been redeemed. I Really Need Help With This!!
  5. ThePouchBear Win User

    Redeem a code--says it is already redeemed.

    If the code shows as redeemed, then it be an issue with the retailer (in this case Amazon).
  6. The Viral Cyrix Win User

    Redeem a code--says it is already redeemed.

    When you redeemed it on xbox 1 what happened?

    If the code was accepted on xbox 1 it has already been redeemed and cannot be used again. To find that game on your xbox 360 you will need to visit the purchase history and you should be able to download it again on xbox 360
Thema:

Can't redeem code says it already redeemed.

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