Can't Redeem a Ultimate Perk, says "Contact who you got this code from. We can't redeem it."

Discus and support Can't Redeem a Ultimate Perk, says "Contact who you got this code from. We can't redeem it." in XBoX Sales and Promo to solve the problem; Game is PSO2, content is XBOX Game Pass Ultimate Game Bundle. code was redeemed the 5th of September, meaning, today, saw this in another thread, but... Discussion in 'XBoX Sales and Promo' started by fortynine49, Sep 6, 2020.

  1. fortynine49
    fortynine49 Guest

    Can't Redeem a Ultimate Perk, says "Contact who you got this code from. We can't redeem it."


    Game is PSO2, content is XBOX Game Pass Ultimate Game Bundle. code was redeemed the 5th of September, meaning, today, saw this in another thread, but the answer to that was "that content is region locked" but the thing is, this content says "Not available
    in South Korea, Japan, Belgium, Netherlands, UAE, etc" and my country is NOT in that list.

    Doesn't make sense to say that I don't have ultimate, since this game also has monthly perks for ultimate user, and I JUST claimed the September's patch without any issue, after this problem was happening

    :)
     
    fortynine49, Sep 6, 2020
    #1
  2. dempup Win User

    Can't Redeem a Ultimate Perk, says "Contact who you got this code from. We can't redeem it."

    Hi fortynine49.

    Sorry to hear you have a problem with a perk. Reach out to support.xbox.com to resolve this issue.
  3. Allycop Win User

    Predator avatar Promotion code not working

    I click the redeem code on the message or enter code manually.

    Contact who you got this code from. We can't redeem it.

    CatalogSkuDataNotFound
    lx8nwu0F15u+zU8C7f2AlW.6
    2019/01/23 - 20:50:32 UTC
  4. johno141 Win User

    Can't redeem a code due to an error

    "Contact who you got this code from. We can't redeem it.

    CatalogSkuDataNotFound

    xj91jNVQBUih7JZK.192.1.6.8

    2020/05/26 - 14:58:57 UTC.
  5. katietomlinson1 Win User

    Contact who you got this code from. We can't redeem it.

    Hi there is every think okay

    kind regards.

    Katie tomlinson
  6. djmistaspot Win User

    Contact who you got this code from. We can't redeem it.

    Sounds like you got scammed
Thema:

Can't Redeem a Ultimate Perk, says "Contact who you got this code from. We can't redeem it."

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