Can't redeem a code due to being in a different country

Discus and support Can't redeem a code due to being in a different country in XBoX Games and Apps to solve the problem; Hello Xbox community, My name is Yamin and I'm 13 and I live in Jordan. I'm a new Xbox user, bought my Xbox on 21/9 so in 3 days I would've my Xbox for... Discussion in 'XBoX Games and Apps' started by Yamin Aqbarawi, Sep 19, 2023 at 2:13 AM.

  1. Can't redeem a code due to being in a different country


    Hello Xbox community, My name is Yamin and I'm 13 and I live in Jordan. I'm a new Xbox user, bought my Xbox on 21/9 so in 3 days I would've my Xbox for 3 months. I bought Dragon Ball Z Kakarot US live key and I didn't know that I can't redeem it here, note that my Xbox has it's address on united states oregon so I thought it's gonna work. I tried using a free VPN but Microsoft is not getting tricked by it. Any tips on what to do ?? or anyone willing to buy me a middle eastern one and trade me with this one ? Thanks for your time to read this.

    :)
     
    Yamin Aqbarawi, Sep 19, 2023 at 2:13 AM
    #1
  2. SwordofWhedon Win User

    Can't redeem a code due to being in a different country

    Jordan is not a supported Xbox territory, so you cannot access services or the store regardless of which Xbox you have.

    Using VPN, and using billing instruments not tied to your country are grounds for account and hardware bans.
  3. XBF Leo G Win User

    me regalaron un codigo desde europa y no puedo activarlo en latinoamerica -[Translation - They gave me a code from Europe and I cannot activate it in Latin America]

    Hello SebastianFierro,

    Thanks for posting on the Xbox forums. We understand that you have are unable to redeem a prepaid code due to it being from a different region. It is not possible to redeem a prepaid code that is from a different region. We recommend reaching out to
    the retailer with this information so they may assist you with the code. We hope this information helps
    SebastianFierro!
  4. Umut Kaan Yuksel Win User

    Redeem code country issues

    hi me and my friends are livin in the usa. im in california and he's on florida. im changed my xbox country on xbox.com and change my country on account microsoft.com. And i cant use my code error is "This code can't be redeemed. It was purchased in a different region from your account"
  5. Peter Papov Win User

    PC Game Pass from discord not working - I'm in a different region?

    Hello Francia, your reply was really disappointing, because the issue the person states is that they received a gift from Discord and that they want to redeem it, the gift must be useless if you can't redeem it due to region problems, telling someone to move to a different country just to redeem a gift is absolutely ridiculous of you, not gonna lie, this reply from an independent advisor? Disappointing.
  6. TifaParker Win User

    Error Codes when trying to buy xbox live gold

    Due to licensing in different countries, XBox LIVE accounts cannot be migrated to a different region, and unfortunately, is due to the account being in the U.S. and you now reside in a different region. Those two cannot be intertwined.
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Can't redeem a code due to being in a different country

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