Can't recieve any mail after changed primary alias

Discus and support Can't recieve any mail after changed primary alias in XBoX on Consoles to solve the problem; Can't recieve any mail after i changed primary alias, and i can't add the old mail because it's @hotmail.com And it says that This email address is... Discussion in 'XBoX on Consoles' started by Titxnium, Jan 7, 2018.

  1. Titxnium
    Titxnium Guest

    Can't recieve any mail after changed primary alias


    Can't recieve any mail after i changed primary alias, and i can't add the old mail because it's @hotmail.com And it says that This email address is part of a reserved domain such as live.com, hotmail.com, or msn.com. Please enter a different email address.

    :)
     
    Titxnium, Jan 7, 2018
    #1
  2. Oliver L
    Oliver L Guest
    Change email address

    I think now i understand the problem of toxxicity.

    You have set a mail adress of your provider as primary mail adress whith which one you are logging in at your Xbox or at xbox.com. Right?

    The mail adress is the primary alias of the microsoft account and can be changed at

    account.live.com
    .

    You can create there a new alias adress and set it as your primary alias.

    With this new primary alias you are able to log on at the Xbox One, xbox.com or other services of Microsoft.
     
    Oliver L, Jan 7, 2018
    #2
  3. E-mail associated with my Xbox Live account.

    I made a new e-mail(alias) on my microsoft account that is associated with my Xbox Live account. I changed the new e-mail(alias) to primary and it changed on my Xbox Live automatically and I changed it to the new one on my account contact settings too and
    everything is working.

    But there is one small issue, although I change everything to the new e-mail(alias) I still get all e-mail from Xbox Live on my old e-mail(alias) and games like World of Tanks(beta) where you have to accept stuff and they show your e-mail is still saying
    I'm on my old e-mail(alias).

    Is there something I forgot to change or is it something that support can change?
     
    Robert Lindelöf, Jan 7, 2018
    #3
  4. Can't recieve any mail after changed primary alias

    Yes since the email was a Microsoft server email once you removed it from the account it is gone forever.

    There is no one that can get it back for you unfortunately.

    And it can not be added back to an account.
     
    steeledwand7664, Jan 7, 2018
    #4
  5. steeledwand7664 Win User

    Can't recieve any mail after changed primary alias

    Yes since the email was a Microsoft server email once you removed it from the account it is gone forever.

    There is no one that can get it back for you unfortunately.

    And it can not be added back to an account.
  6. Oliver L Win User

    Change email address

    I think now i understand the problem of toxxicity.

    You have set a mail adress of your provider as primary mail adress whith which one you are logging in at your Xbox or at xbox.com. Right?

    The mail adress is the primary alias of the microsoft account and can be changed at

    account.live.com
    .

    You can create there a new alias adress and set it as your primary alias.

    With this new primary alias you are able to log on at the Xbox One, xbox.com or other services of Microsoft.
  7. PaulKemp Win User

    changing email associated with gamertag..

    Good news everybody! I finally managed to change the e-mail associated with my gamertag! I will describe how it was done.

    My problem:

    I had one original gamertag that was used on my xbox and had achievements and purchases assigned to it. The e-mail address however was old and not in use. Then, due to Windows 8 and a random sign in to xbox.com, I had a 2nd gamertag, this one had nothing
    assigned to it, BUT it was assigned to my preferred, primary, e-mail account. Googling this issue led me nowhere, solutions I saw was "make a 3rd e-mail account, move gamertag to that, them move to the first etc."

    Solution:

    This solution is based on changing whats regarded as the primary alias to your Microsoft ID. Your MS ID is also whats used for xbox.com and the xbox.

    1. Log into https://account.live.com/. Look at overview. Here, add a primary alias. Create a new at @outlook.com address. Note that this will be the login for this account in the future!

    2. After you have added the alias, make that alias primary.

    3. Then, remove the old e-mail you want freed. The e-mail address you want to use on the other Microsoft ID.

    Then, we move on to the MS ID you want to use. In my case, this MS ID was associated to an old expired e-mail account.

    1. Log into https://account.live.com/. Look at overview. Here, add a primary alias. Use the e-mail you freed on the other account.

    2. After you have added the alias, make that alias primary.

    3. Remove the expired old e-mail address.
  8. Lillithvain Win User

    changing xbox live email address

    lol I got that UnveilingGold28, pretty clever. CommunistRanger, you can also modify your primary Microsoft Account alias by going to
    http://www.account.live.com. Login with your email and password for your account and under the (primary alias) it should say "add or change aliases" click here, it may ask you to identify yourself
    with a security code, if not just proceed to either create a new email address or add an existing. After you have done that just verify that e-mail by check your e-mail for a confirmation e-mail. Once you confirm you can set the new e-mail address as primary
    alias. If you have issue changing it because your primary alias has not been verified, you can try going to
    www.verifyme.microsoft.com click it will say to request your code sign-in, click "sign-in" and an option you may get will be to change your email if you no longer have access to the previous primary
    email.
  9. PaulKemp Win User

    Changing GamerTag Emails

    Good news everybody! I finally managed to change the e-mail associated with my gamertag! I will describe how it was done.

    My problem:

    I had one original gamertag that was used on my xbox and had achievements and purchases assigned to it. The e-mail address however was old and not in use. Then, due to Windows 8 and a random sign in to xbox.com, I had a 2nd gamertag, this one had nothing
    assigned to it, BUT it was assigned to my preferred, primary, e-mail account. Googling this issue led me nowhere, solutions I saw was "make a 3rd e-mail account, move gamertag to that, them move to the first etc."

    Solution:

    This solution is based on changing whats regarded as the primary alias to your Microsoft ID. Your MS ID is also whats used for xbox.com and the xbox.

    1. Log into https://account.live.com/. Look at overview. Here, add a primary alias. Create a new at @outlook.com address. Note that this will be the login for this account in the future!

    2. After you have added the alias, make that alias primary.

    3. Then, remove the old e-mail you want freed. The e-mail address you want to use on the other Microsoft ID.

    Then, we move on to the MS ID you want to use. In my case, this MS ID was associated to an old expired e-mail account.

    1. Log into https://account.live.com/. Look at overview. Here, add a primary alias. Use the e-mail you freed on the other account.

    2. After you have added the alias, make that alias primary.

    3. Remove the expired old e-mail address.

    This worked for me today! Without using the xbox or the horrible games for windows live client. Good luck!
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Can't recieve any mail after changed primary alias

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