Can't Quit or Open my games anymore on Xbox Series X.

Icarusael · Nov 9, 2022

Hi, I'm having a serious problem with my Xbox Series X console right now. Yes I already tried a hard reset, yes I already unplugged everything and plugged everything back an hour later, no it didn't fix anything.

It all started yesterday, or I should say this morning at around 2 - 3 AM. I ended up my streaming session on Twitch, closed the app, and realized my webcam was still turned on, so I tried to go back in the Twitch App and see for myself if I really did end the streaming session, but the screen would stay on the ''Full Screen Image'' of the app (All black with the Twitch Logo in the center). Told myself that bugs like this can happen, and just turn off my console before going to bed.

This afternoon, I turn on my console, start the new Halo Infinite Update and wait patiently. Once done, I try to play, but I can't seem to connect to the game service. Then I quit the game, and try to start it again, but I am stuck on the Full Screen Image of the game's launch, like it did with the Twitch App yesterday. I go back on the Xbox Menu and try to press the Menu Button on Halo Infinite to quit the game, I press quit, then I try to open the game again and nothing happens. It clicks, but it doesn't open anything, not even the Full Screen Image at launch. I press the Menu Button again, and the option to Quit is there and no matter how many time I press on Quit, nothing happen and the Quit option stays there. Worst? I can't launch any other game. It's like if my console is soft locked.

Hard reset fix the problem until I repeat the same steps. The moment I try to quit a game, it soft lock the console the way I described. Can't start up any more games, can't fully quit games anymore. Was there a console update or something yesterday? And it broke my console?

:)

JosefLBohorquez

Hi ICARUSAEL

Sometimes that happens, despite everything, it's still an insider build. Some bugs can appear even if it’s the omega channel.
The higher the channel the more bugs that can appear

You can report this problem to the insider team here:
https://www.reddit.com/r/xboxinsiders

And if you want, go back once a patch is released

Icarusael

Yes, I was in the Omega build, the one supposed to very rarely encounter bugs. I quit it, and so far, it seems to have fixed my problem. It's a shame for the Insider Program that we have to completely opt out of it to enjoy our consoles... it makes the whole program useless.

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this ICARUSAEL

May I know if you're using an insider build / beta OS on your console?
If yes, please try leaving the program and go back to an stable OS version

If not, and in case you didn't try it, could be nice perform an offline update for your console. In that way Xbox system will be installed from scratch.
For this you need a USB and PC to format it and transfer files provided in the link below (with detailed steps and requirements):

https://support.xbox.com/help/hardware-network/...

LucaAvvinti

So, I recently noticed that my Xbox Series X fan runs loud when playing Series X|S / Optimised for Series X|S games specifically.

It’s quite strange as it’s dead quiet every other time, but as soon as I start a Series X|S game, the fan becomes so loud that I need to turn up the tv volume.. it’s quite distracting.

Has anyone else experienced this? Any solutions?

FYI - My Series X is a pre-order/launch day model.. and it sits in an open and well ventilated tv/entertainment stand*

In comparison, I owned an Xbox One S for three years and I never heard the fan on that.

I’m having the exact same problem now. The only time my Xbox sounds loud is when running series x enhanced games, it’s completely fine on old gen games. Have you had this issue fixed or is it still a problem now?

Michael Paillé

My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore

Can't Quit or Open my games anymore on Xbox Series X.