Can't purchase xbox360 games due to wrong region on account, although it's set correctly

Discus and support Can't purchase xbox360 games due to wrong region on account, although it's set correctly in XBoX Games and Apps to solve the problem; I moved from UK to Spain and updated my billing, contact details in Microsoft/Xbox profile accordingly, but when trying to purchase xbox360 game in... Discussion in 'XBoX Games and Apps' started by Djukin, Jun 25, 2020.

  1. Djukin
    Djukin Guest

    Can't purchase xbox360 games due to wrong region on account, although it's set correctly


    I moved from UK to Spain and updated my billing, contact details in Microsoft/Xbox profile accordingly, but when trying to purchase xbox360 game in xbox store I'm being asked to enter UK address and debit card, which I no longer have. It's not an issue when
    purchasing Xbox One games, all works perfectly fine.

    I suspect that something didn't sync properly and xbox360 still sees me as being in UK. Did anyone else encountered this issue? How can I update my address for xbox360?

    Thanks

    :)
     
    Djukin, Jun 25, 2020
    #1
  2. ArminatorX Win User

    Can't purchase xbox360 games due to wrong region on account, although it's set correctly

    You're welcome!

    Glad I could help! 😊
  3. anttimuskinen Win User

    Can't purchase xbox360 games due to wrong region on account, although it's set correctly

    This was it, after following your link and doing migration it works as expected.

    Thanks a lot! :)
  4. ArminatorX Win User

    Can't purchase xbox360 games due to wrong region on account, although it's set correctly

    For Xbox 360 purchases, you also need to do an Account Migration.

    It's not enough to add a billing option and set your console to the other country. Your account has to be migrated to the new country as well.
  5. anttimuskinen Win User

    Can't purchase xbox360 games due to wrong region on account, although it's set correctly

    Thanks, just deleted my account from xbox and added it again, nothing changed, upon trying purchasing xbox360. game I'm prompted to provide UK billing address and UK payment method.
  6. napalm 31337 Win User

    Can't purchase xbox360 games due to wrong region on account, although it's set correctly

    As additional step, you try to redownload your Xbox360 profile to be sure that is correctly synched.
Thema:

Can't purchase xbox360 games due to wrong region on account, although it's set correctly

Loading...
  1. Can't purchase xbox360 games due to wrong region on account, although it's set correctly - Similar Threads - Can't purchase xbox360

  2. why can't I download my purchase from the Microsoft store

    in XBoX Games and Apps
    why can't I download my purchase from the Microsoft store: my kid sent me a request to purchase a game from the Microsoft store, I approved it and paid for it, it shows in my order history but I can't download it on my kids Xbox. It is still asking me to...
  3. New machine need to install old minecraft version which I purchased in 2021. I can't find a...

    in XBoX Games and Apps
    New machine need to install old minecraft version which I purchased in 2021. I can't find a...: [img] I lost my pc which has minecraft installed which i purchased in 2021. Now I want to install the same product in the new laptop. In order history even though I can see the purchase, I cannot...
  4. I purchased a game but I can't start the download on my Xbox console, what can I do?

    in XBoX Games and Apps
    I purchased a game but I can't start the download on my Xbox console, what can I do?: I purchased a game but I can't start the download on my Xbox console, what can I do? 29d8da26-cd04-49aa-84f9-c0e9e8eb1e84
  5. i can't purchase a game,a message say my billing adress doesn't much my store region, i...

    in XBoX Games and Apps
    i can't purchase a game,a message say my billing adress doesn't much my store region, i...: i can't purchase a game,a message say my billing adress doesn't much my store region, i live in the bahamas d39a622b-effd-41b6-9023-b1bcfb12feab
  6. i can't purchase a game,a message say my billing adress doesn't much my store region, i...

    in XBoX Games and Apps
    i can't purchase a game,a message say my billing adress doesn't much my store region, i...: i can't purchase a game,a message say my billing adress doesn't much my store region, i live in the bahamas 978bbb43-e3df-4b20-823a-2bca087c69ee
  7. Why can't I make a purchase

    in XBoX Accessibility
    Why can't I make a purchase: I can't buy mut pointsfor Madden 24 37f0c979-a9d9-4f94-81f6-318c08563235
  8. I've purchased minecraft and the gamepass has lapsed, now i can't use it. How do i fix this...

    in XBoX Games and Apps
    I've purchased minecraft and the gamepass has lapsed, now i can't use it. How do i fix this...: Couldn't broaden that anymore, I'm just tired of the lack of [mod removed] anyone is putting into their products, it's ability to jive with itself, and the greedy nature of subscriptions and a...
  9. I have a Xbox 360 and cannot access my Purchase History on the Console. I get a Can't...

    in XBoX Games and Apps
    I have a Xbox 360 and cannot access my Purchase History on the Console. I get a Can't...: I have a Xbox 360 and cannot access my Purchase History on the Console. I get a Can't connect to website constantly. How can I get this issue resolved. This has been going on for a while now...
  10. Purchased a new pc . I can't bring up my Microsoft solitaire game progress from the older...

    in XBoX Accessibility
    Purchased a new pc . I can't bring up my Microsoft solitaire game progress from the older...: I recently re-installed windows 10 on a laptop and purchased a new laptop. THe old desktop was the one used for years and I played Microsoft casual games solitaire on it I had a profile for xbox...