Cant Purchase Xbox live gold 3 month???

Hey there,

Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

Keep us posted!

Hey there,

Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

Keep us posted!

Hey there MarlonMorris1,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging. If the steps we have here on our

Xbox Purchase Error Solution, don't help you might be best helped by getting in contact with
customer support as soon as possible.

When you get the chance, go through those steps and let us know if that helped.

Thanks for reading!

Also take in account, you have to purchase 3 months subscription. This doesn't apply if you buy a 3 month Xbox live gold card.

same problem here, xbox live expired, i exteneded for 3 months, accounts says on xbox live that gold ist active but cant play online or join party! it happened today