Can't Purchase - Something went wrong

Discus and support Can't Purchase - Something went wrong in XBoX Games and Apps to solve the problem; I tried to make a purchase today through the xbox one, but when i select buy it comes up with the price, but never loads the confirm button, it... Discussion in 'XBoX Games and Apps' started by DeBugOZ, Dec 25, 2014.

  1. DeBugOZ
    DeBugOZ Guest

    Can't Purchase - Something went wrong


    I tried to make a purchase today through the xbox one, but when i select buy it comes up with the price, but never loads the confirm button, it eventually says "Something went wrong".

    Also tried through the website where it tells me child or teen accounts can't purchase this content, however I have had my account for 8 years and I've never had a child or teen account, in fact I purchased gta v a month ago no issues. I also can't
    access the privacy page in my account i keep getting the "Uh oh... that shouldn't have happened." message.

    What is going on today?

    :)
     
    DeBugOZ, Dec 25, 2014
    #1
  2. BigEv55
    BigEv55 Guest
    something went wrong

    trying to redeem my 3 months and it is not working.
     
    BigEv55, Dec 25, 2014
    #2
  3. BasilicanAunt16
    BasilicanAunt16 Guest
    Something went wrong

    I tried to log in to my dow 2 game today but I needed to enter my password. I then enter in the password many times but it did not work. I was think to myself WTH was going on. Then I logged in to my live account but it needed to be verified to my gmail
    account... so I didn't remember my gmail account password. I decided to use my hotmail account. When I went to change it I didn't change @live to @hotmail.com. Now I have lost game Xbox live gaming account...

    WHAT CAN I DO TO GET MY ACCOUNT BACK?

    I'm starting to hate all the hoops I have to go through. I'm thinking about leaving live for good...
     
    BasilicanAunt16, Dec 25, 2014
    #3
  4. maxen
    maxen Guest

    Can't Purchase - Something went wrong

    Hey there, this is most likely related to today's service outage. The most up-to-date details here:

    support.xbox.com/xbox-live-status

    Once that has cleared up, you should be able to purchase content again.

    Let us know how you get on.
     
    maxen, Dec 25, 2014
    #4
  5. Its FearTheBear Win User

    Something went wrong

    Good news! this should be all fixed up, but let us know if its still giving you problems! D:
  6. StefanNeubauer Win User

    SOMETHING WENT WRONG

  7. onyxishere Win User

    Something Went Wrong..

    Are you able to try entering the code on the console? Press the Guide button on the controller then scroll left and choose Redeem Code. If you get an 8 digit error code post it here.
  8. MiltonHalley Win User

    Something went wrong

    help me with the problem that i am having with the Xbox store many of there games are cheaper at the stores in your state than the Xbox store so don't buy from the xbox store you will save money get the games cheaper at many stores indoor area
  9. Mister Quimby Win User

    something went wrong

    Hey there MadPH4NTOM911!

    Please go ahead and create a new thread if you haven't already. This you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
Thema:

Can't Purchase - Something went wrong

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