Can't Purchase PDP Power Supply for XAC

I found the same issue when researching your issue.

https://www.microsoft.com/en-us/p/pdp-power-supply-for-xbox-adaptive-controller/93rk801gslr5/ktvk

That's the link to the Power Supply, however, it immediately redirects to the error you stated.

You may have to call them directly and tell them exactly what you're looking for and what you're experiencing.

I've also submitted site feedback on that site to hopefully point out the error.

Thanks for the suggestions sarkah!

It is still completely unacceptable that Microsoft provides such an important product with so little support. Their website currently lists two joysticks as being compatible with the XAC: the Logitech controller and the PDP one-handed controller. The Logitech controller doesn't work and the PDP controller is not available anywhere and is no longer being manufactured. This would not be acceptable with any other device.

The XAC is such an incredibly thoughtful and powerful device but it's so disappointing that Microsoft isn't putting more effort into supporting the product and making the experience better for users.

I'm so sorry. Here https://www.microsoft.com/en-ie/d/pdp-power-sup...

Hello BeauThompson! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

You can get the PDP Power Supply for Xbox Adaptive Controller through the Microsoft Store webpage here: https://www.microsoft.com/en-us/d/pdp-power-sup...

Hey there Huber Thomas!

You can purchase a Kinect power supply from the Microsoft Store. You can also try reaching out to phone support from our Contact
Us page.