cant purchase minecraft

Hey there, sneed groyper

Welcome to the Microsoft Community.

When you try and purchase Minecraft, what error message do you get?

Nathan

However, ill lose my minecraft purchase right? since that one uses a name that i now cant get

Hi Mateus

I have checked over my purchase history on the link below but I cant see my minecraft purchase. It might be because I could have got it free due to owning the previous Minecraft console edition so it wont appear on my purchase history. However it shows that I have bought multiple things from the Minecraft Marketplace and they appear on the purchase history. I have checked again and Minecraft is still not in my library and shows it needs to be bought.

Thanks for your support and Welcome

I found the problem. On the Microsoft Store, it was for Xbox One, not Bedrock edition. On the Minecraft Marketplace, it says I need to purchase it again. However, I still cant refund it

we purchased minecoins through the apple store, and then used the minecoins to purchase the minecraft assets. i have a ios purchase history of buying minecoins ... but no history of assets bought with the minecoins. nor can i seem to restore said purchases.
thats a huge problem! why cant i see this on my account?

needless to say, we will not be making any more purchases. ever since microsoft integrated minecraft with xbox live the experience has gone downhill.