Can't purchase Madden 19? EA Access issue

Discus and support Can't purchase Madden 19? EA Access issue in XBoX Games and Apps to solve the problem; Trying to get the game, but it is only allowing me to select the $53.99 option w/ EA Access which i don't have. So it takes me to buy EA Access. It has... Discussion in 'XBoX Games and Apps' started by Ju5TinCrEdibLe, Aug 23, 2018.

  1. Ju5TinCrEdibLe
    Ju5TinCrEdibLe Guest

    Can't purchase Madden 19? EA Access issue


    Trying to get the game, but it is only allowing me to select the $53.99 option w/ EA Access which i don't have. So it takes me to buy EA Access. It has the "Or" option underneath, but I am unable to select it. It's irritating me to no end. Any ideas?

    :)
     
    Ju5TinCrEdibLe, Aug 23, 2018
    #1
  2. Spartan O912
    Spartan O912 Guest
    EA Access Subscription Not Working

    Having the same issue... shows that my subscription is current but can't access any of the EA access games & was getting ready to pre-order Madden, but it won't give me the discounted price, just keeps bringing me to the page to
    purchase the Access subscription
     
    Spartan O912, Aug 23, 2018
    #2
  3. tohellnbak
    tohellnbak Guest
    EA Access

    I subbed about 5 minutes after I DLed... I was about to purchase Madden that week if it had a price drop... so was a no brainer for me
     
    tohellnbak, Aug 23, 2018
    #3
  4. ZombieJesterCOE
    ZombieJesterCOE Guest

    Can't purchase Madden 19? EA Access issue

    Is this through the web store or through the console?

    I ask because the other day I tried to pre-order FIFA 19 and it did the same thing. I just hit the back button to go back to the FIFA 19 store page and it ended up showing the EA access price.
     
    ZombieJesterCOE, Aug 23, 2018
    #4
  5. Radiant Sword X
    Radiant Sword X Guest
    EA would be the website you would have to contact for this matter.
     
    Radiant Sword X, Nov 2, 2018
    #5
  6. ZombieJesterCOE Win User

    Can't purchase Madden 19? EA Access issue

    Is this through the web store or through the console?

    I ask because the other day I tried to pre-order FIFA 19 and it did the same thing. I just hit the back button to go back to the FIFA 19 store page and it ended up showing the EA access price.
  7. Radiant Sword X Win User

    Can't purchase Madden 19? EA Access issue

    EA would be the website you would have to contact for this matter.
  8. FoeHammerXXVII Win User

    Fix EA access & Madden perminently. Why Every YEAR

    Hello USSBeezerXXVII, what you stated is simply not true, Microsoft stays online longer and has a more secure network than other leading industry competitors, that's my opinion. Question is what is the issue you are referencing and what was the overall impact
    it had on you?
    That’s NOT what I’m explaining. It has nothing to do with security. Check out Xbox live service status Madden 19. It’s an internal issue. This happens every year. Message on Madden log in: “Thank you for trying out Madden 19. You’re signed in account
    requires an active EA Accesss subscription. Please Purchase EA access and try again.” Yes I have an active sub. Yes I’ve already interacted with support. Last year and the year before as well. Look on EAs support forums about Madden 19 and EA access.
    EA is diverting the problem to Microsoft.

    Understand this has nothing to do with security. I’ve been heavily active on this issue for 2 days now. I’ve tried everything and Microsoft IS aware. Please be aware that this post is about something that happens every year and Microsoft HAS TO permanently
    fix this. Yes I HAVE EA access, please dont ask. This annual issue has to end this year or I’m dont with EA Access.

    This is where server “communication and authorization” comes into play. It might be even deeper than that, but the engineers need to enhance Access.
  9. DominumStige Win User

    Madden 19 EA Access

    Hi!

    At the moment there are still problems with Madden NFL 19 and will soon be resolved. Visit the

    page     for updates.
  10. XBF Chris J Win User

    Madden 19 ultimate team

    Hello DeMontrion,

    Thank you for posing here on the Xbox forums. Is this only happening in online modes? Is there any troubleshooting that you have already tried out?

    Don't forget, for in game issues it is best to contact the developers for specific troubleshooting related to madden 19 :

    EA Madden 19 Support

    Hope this helps!
Thema:

Can't purchase Madden 19? EA Access issue

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