Can't purchase from Microsoft Store

Discus and support Can't purchase from Microsoft Store in XBoX Sales and Promo to solve the problem; When I tried to purchase anything from the Microsoft Store it shows the following error. "Contact Microsoft support We can’t process your payment.... Discussion in 'XBoX Sales and Promo' started by Nafjan T, Jun 26, 2021.

  1. Nafjan T
    Nafjan T Guest

    Can't purchase from Microsoft Store


    When I tried to purchase anything from the Microsoft Store it shows the following error.

    "Contact Microsoft support

    We can’t process your payment.

    /nx0cEgnv0esVui3.19

    2021/06/26 - 05:31:07 UTC"

    :)
     
    Nafjan T, Jun 26, 2021
    #1
  2. XBF Mohammed C Win User

    Can't purchase from Microsoft Store

    Regarding your situation, I suggest you contact the support through: Contact us | Xbox Support

    They should be bale to help!
  3. Farscape247 Win User

    Unhappy customer.

    did you get a receipt from the store at point of purchase as this usually states if the card was activated, can't blame Microsoft when your purchasing from a third party.
  4. Smwutches Win User

    Payment Help

    Microsoft currency can only be used to be purchase games, DLC, avatar items, etc. from the Xbox store. Even though EA Access is available to purchase from the Xbox store, it is a subscription service from EA. You can't use Microsoft currency to pay for
    third party subscriptions, or any subscription really.
  5. SwordofWhedon Win User

    Purchase from the Microsoft Store

    WHen you make a charge, that amount will temporaily show on your account and your bank records should update. I suggest you call your bank and verify that the money was not taken and find out the reason for the decline.
  6. Jesse E' Win User

    Fortnite vbucks

    V-Bucks you purchase from the Microsoft Store can be used on Xbox, PC or mobile, but can't be transferred to or used on other consoles.
Thema:

Can't purchase from Microsoft Store

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