Can't Process Payment?

Discus and support Can't Process Payment? in XBoX Games and Apps to solve the problem; 'We’re having trouble processing your payment and we’d like to get it sorted out.' Any ideas? 020f3d2b-14f9-4367-8353-c8c487fbf34f Discussion in 'XBoX Games and Apps' started by The Slurpy, Sep 26, 2016.

  1. The Slurpy
    The Slurpy Guest

    Can't Process Payment?


    'We’re having trouble processing your payment and we’d like to get it sorted out.'

    Any ideas?

    :)
     
    The Slurpy, Sep 26, 2016
    #1
  2. SUSH DUBS
    SUSH DUBS Guest
    Can't process the update

    We've tried every solution (at least 7) that was given to us. My sons xbox 360 still won't do the update. Error C000 0185 Please help!!
     
    SUSH DUBS, Sep 26, 2016
    #2
  3. KingLibba
    KingLibba Guest
    Can't process payment! please help

    when ever I go to complete the purchase it comes up with can't process purchase. everything is right and I have never really seen a solution to this. please help
     
    KingLibba, Sep 26, 2016
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Can't Process Payment?

    To sort out payment issues it would be better if you contact xbox chat support billing section:

    support.xbox.com/.../contact-us

    or if you are part of the USA/CA region you can contact this free toll nr: (800) 469-9269
     
    M3tal Daz3, Sep 26, 2016
    #4
  5. EricStonewood
    EricStonewood Guest
    same problem. but I used to make a successful payment in the same way and wonder why it doesn't work this time.
     
    EricStonewood, Mar 17, 2017
    #5
  6. Andrew Andrewiski DeVries
    Andrew Andrewiski DeVries Guest
    Same here I press f12 for debug console and retry my order, the process payment returns.

        1. 0:"UntrustyAccount_HighRisk"
        2. 1:"PurchasePreScreenRuleSummary_HighRisk"
        3. 2:"PurchasePreScreenRuleDecision_Reject_TerminateAndContinue"
      2. details:[]
      3. message:"The operation was rejected due to risk"
      4. source:"PurchaseFD"
    2. message:"Access to the requested resource is forbidden."
    3. source:"PurchaseFD"
    I am using paypal, but got the same thing using a credit card. They charge my Live account to smae paypal no problem, this worked 2 months ago. Not like Microsoft to not take my money ASAP.
     
    Andrew Andrewiski DeVries, May 23, 2017
    #6
  7. SacredShoqCostley
    SacredShoqCostley Guest
    I use a visa and when ever I make a payment it says it can't. Also says contact us for support we can't process it right
     
    SacredShoqCostley, May 29, 2017
    #7
  8. BrownPantherish
    BrownPantherish Guest

    Can't Process Payment?

    I got the same exact problem and have no clue ?? would help if someone knows the answer to this. I renewed my memberships normally but to purchase a game it says we'd like to get it sorted out.. !!
     
    BrownPantherish, Oct 1, 2017
    #8
  9. Castellus Zemi
    Castellus Zemi Guest
    It sounds like you might have a none payment flagged on your account. I would contact xbox customer support and see if that is the issue.

    Xbox Customer Support Number: 1-800-469-9269 They are open from 9am-3am Eastern time.

    Hope this Helps, Happy Gaming!!!
     
    Castellus Zemi, Oct 1, 2017
    #9
  10. Sunde2004OG
    Sunde2004OG Guest
    Thats exactly why ps4 is waaaaaaay better then xbox
     
    Sunde2004OG, Nov 2, 2018
    #10
  11. RayPinard Win User

    Payment can't be processed

    Thank you. I've been reaching out for help and all I get are people who copy and paste my question, or people who give one answer then never come back. Thanks for the help
  12. XBF Brad A Win User

    Payment can't be processed

    Hello Ray,

    Thanks for reaching out to the forums. We see you are having issue with making a purchase. We do recommend waiting a bit. If it has failed and you keep trying, it can temporarily lock the account from purchases. Here is a guide for

    cant make purchase     to help you out.

    Thanks,

    Brad
  13. {Parity} Win User

    Can't process payment on store

    You will need to contact support directly for assistance with that. https://support.xbox.com/contact-us
  14. Christyna64 Win User

    Can't process payment on store

    You mentioned you just loaded the card, are the funds available to use yet? It does take time for the funds to become available on some prepaid cards.
  15. onyxishere Win User

    ''We can't process your payment''

    Sorry to hear it. If support are unable to assist then you should contact your bank to find out if there are any blocks on the card. In the meantime, if you haven't done so already you should look into setting up a paypal account for your purchases.
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Can't Process Payment?

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