Can’t post captures to the Xbox Network even with -1% storage

Hi there!

Sorry to hear about what happened. I actually have seen this issue from other players recently already. I believe that this is a bug on their system where your uploaded captures are not showing on your Xbox app on mobile and also can't delete them. I suggest that you instead wait and try it again at a later time.

You may as well report it or file a bug directly to Team Xbox via Report a problem app for them to properly investigate it. Check your guide here https://support.xbox.com/help/account-profile/m...

You could also directly report it via the Report button you can find from this link https://support.xbox.com/xbox-live-status

"do captures save to the console’s internal storage regardless of whether or not they’re uploaded to the Xbox Network?"

All captures are initially stored on the console before they can be uploaded to the Xbox Network.

Only the captures you choose to be uploaded will be unless you choose automatic uploads in your Settings options.

Only uploaded captures (ie on the Xbox network) can be shared to your profile, clubs, etc.

There is a finite space for captures on the console so if space is all used up any further captures will overwrite the oldest captures.

Its possible to have a copy of a capture on the console as well as on the Xbox network but this limits your consoles storage for new captures. After uploading it's best to delete the console copy.

The initial 100GB is already taken off the storage, it’s a 512GB console that comes with 364GB max storage, that’s well over the 100GB loss you’re talking about, that doesn’t account for actually missing storage of that 364GB, I’m also having the same issue and I can’t even touch 230 GB after a complete reset and deleting all apps and captures

Hi again,

Just to quote from the article about external storage for game clips:

https://support.xbox.com/en-GB/xbox-one/console/capturing-game-clips-to-external-storage

"While this is a convenient way to port your clips and screenshots to a PC, saving captures externally means you can’t edit them in Upload Studio or share them on Xbox Live, like clips captured directly
to your Xbox."

I don't think there will be any way around it. Sorry.

Hello Zach,my name is Marvina, I will be happy to help you.

I am very sorry for what you are going through, Yes, game captures on Xbox Network are also saved in the internal storage of the console.

In fact, screenshots are always saved to the console's internal storage, even if they are not uploaded to the Xbox network.

This means you can download game captures from your console even if you no longer have access to the Xbox network.

To download game screenshots from your console, follow these steps:

Open the Guide.

Select Capture and Share.

Select All Captures.

Select the capture you want to download.

Select Download.

Game screenshots will be downloaded to the "Captures" folder on your console.

If you want to delete game captures from your console, you can do so by following these steps:

Open the Guide.

Select Capture and Share.

Select All Captures.

Select the capture you want to delete.

Select Delete.

Deleted game captures will be permanently removed from your console.

Source: https://support.xbox.com/help/games-apps/game-setup-and-play/cloud-game-saves-faq

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.