Can't play the game as ads keep repeating....

The Solitaire Collection ran just fine yesterday. It showed the ad, you viewed the ad, then used the "X" in the top right corner, which brought you back to the solitaire game you were trying to play. Today, after the ad runs, it automatically takes you
to the Microsoft store. When you exit the store it brings you back to the solitaire game but runs another ad, then brings you to the Microsoft store. This happens repeatedly and you can't get past the ad to play the game. I'm wondering if the free version
of these games is going to not longer be available, or if MS is planning to fix this issue.

Hello! Did the game run normally before without the ads? Try to uninstall and install again.

Same Issue here - the problem began with the newest May update for the 30th anniversary celebration. Game has bee working fine until today, uninstall / reinstall makes no difference.

Normal operation :

select a solitaire game from the collection (i.e. Klondike / Spider / etc)

when starting the game, an ad pops up, once the ad plays through and X appears to close the ad. I

Press the X and the ad disappears and the game begins

Now, once the ad plays through, the store app is opened automatically and loaded with the game in the ad. pressing the X causes Solitaire to return to the main game selection page.

cannot bypass the ads in any way, so the game is unplayable

Hi Guy. My name is Kyle and I'm an independent advisor.

On this forum, we provide support and advice for Xbox devices and services. In-game issues are best addressed by the game developer. They'll be more equipped to assist you.

Contact Microsoft Casual Games support for help with this: https://microsoftcasualgames.zendesk.com/hc/

There's nothing anyone here can tell you as the enforcement team do not use the forums.

100 day suspensions/extensions are issued for repeated violations of the ToU/CoC.

so your saying I can't do anyit hunt I can't even do a case review. I've been banned before and why is there extension that long added.

Keep in mind, previous and/or repeated enforcement actions can increase the duration and severity of future enforcement actions.

Just follow the
Code of Conduct to avoid further issues.