Can't play online multiplayer, but can connect to Xbox Live, Store, updates, etc

Discus and support Can't play online multiplayer, but can connect to Xbox Live, Store, updates, etc in XBoX on Consoles to solve the problem; Hi, I can't play any online multiplayer games but can connect to Xbox Live, Store, updates, etc. The problem I have is exactly the same problem has... Discussion in 'XBoX on Consoles' started by PeterCZP, Feb 23, 2022.

  1. PeterCZP
    PeterCZP Guest

    Can't play online multiplayer, but can connect to Xbox Live, Store, updates, etc


    Hi,

    I can't play any online multiplayer games but can connect to Xbox Live, Store, updates, etc. The problem I have is exactly the same problem has been reported here: https://answers.microsoft.com/en-us...nnect-to/0082b179-ae70-470c-80d5-005254784619

    The solution (Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.) provided works but I have the same problem EVERY time I turn on my console.

    Is there a way to permanently fix this problem?

    :)
     
    PeterCZP, Feb 23, 2022
    #1
  2. Nickilus Win User

    Can't play online multiplayer, but can connect to Xbox Live, Store, updates, etc

    I have a problem where i pay for ultimate / my internetworks fine even cloud games. . except i cant play halo online, COD vanguard and COD warzone, its like all of a suddon 2 days ago my system wont let me play multiplayer properly. . i even have done network diagnostic on the xbox x and it says everything is good to go. . even my NAT is open. . still i cant even play with a friend!?!? what is going on with Xbox?

    i cant play multiplayer COD at all, iv reset. my modem and hard reset the console.
  3. habib2005kUXDP Win User

    Can't play online multiplayer, but can connect to Xbox Live, Store, updates, etc

    Hi you play free multiple games online as member in xbox insider?
  4. XBF - Tali Win User

    Can't play online multiplayer, but can connect to Xbox Live, Store, updates, etc

    Hello PeterCZP,

    Thank you for your response. Originally, you mentioned that you cannot play any games online. To confirm, this also includes the free titles you mentioned? Is there an error code you are receiving when you attempt to play games before the games/apps reset?

    If you are receiving an error, please report the problem by following the steps here: Xbox Support - Provide feedback to Team Xbox.

    -Tali
  5. PeterCZP Win User

    Can't play online multiplayer, but can connect to Xbox Live, Store, updates, etc

    I've never had any subscription since I bought the console and was able to play free games online (e.g. Fortnite, Asphalt, etc) in the past several months, it just stopped working a few days back. According to Epicgames FAQ, I shouldn't need Xbox Live Gold to play Fortnite online.

    If the problem is that I don't have a subscription, why does it work when I "Reset and Keep my Games and Apps"?
  6. XBF - Tali Win User

    Can't play online multiplayer, but can connect to Xbox Live, Store, updates, etc

    Hello PeterCZP,

    Thank you for contacting the Xbox Support forums. To better assist, please view your account status by clicking Subscriptions and billing. To access online multiplayer, an Xbox Live Gold membership or Game Pass Ultimate subscription is required. If you have a subscription, but you are still unable to access online multiplayer, there may be additional troubleshooting steps that may need to be taken. For now, please confirm that you are subscribed to either membership.

    Keep in mind that you are still able to connect to Xbox Live, Stores, and various online features without a subscription. This is to ensure that users are still able to purchase digital titles and keep their console up to date.

    Thank you,

    -Tali
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Can't play online multiplayer, but can connect to Xbox Live, Store, updates, etc

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