Can't play online, but have Xbox Live Gold and internet

RJ Sineath · Jan 27, 2025

I recently switched to the Xbox Series X and I've been experiencing online play issues that weren't present before. I have internet and I pay for Xbox Live Gold yearly, however when I go to play online on games, for example, Rainbow 6 Siege or Forza Horizon 5, I can load in and play the game but when I choose a multiplayer gamemode, I get a prompt from Xbox that states I need to purchase a subscription to play which two options that appear, both being variations of the Game Pass such as Game Pass Core or Game Pass Ultimate. It's not that I don't have these games other than Game Pass because I can open the game play it but only offline.

:)

Rodrigo Oliver

Hi RJ, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Do you have Game Pass Console?

To play online you need Game Pass Core or Game Pass Ultimate.

[IMG]

Source:

https://www.xbox.com/xbox-game-pass

Smwutches

Check your subscriptions at http://account.microsoft.com to see if it does show that you have a subscription. Gold was discontinued in September. Game Pass Core took its place. So you would need either Game Pass Core or Game Pass Ultimate (which includes Core) in order to play online.

F U I D C

Story is played offline you have to have xbox live gold and internet to play the GTA online mode.

KhaoticSamuraii

To play online you need Xbox live GOLD. If you have the free account or the Xbox live silver account then you can't play online. So I'm sorry but you're going to have to pay for Xbox live Gold in order to play online. I hope this helped!

gds1972

Hi

As long as the consoles are connected to the internet and have an Xbox Live Gold subscription they should be able to play games online together.

www.xbox.com/live/gold

Can't play online, but have Xbox Live Gold and internet