Can't play one of my games with gold "free" game (The Division)

You would still need a Gold or Game Pass Ultimate subscription to play The Division 2 online. Gold is still a thing. It's just no longer required for free-to-play games. https://news.xbox.com/en-us/2021/04/21/online-multiplayer-free-to-play-games-unlocked/

Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

Free games are free games for everyone, not Live Gold, The division is not a free game.

I already have the game in disc, and have been playing for some months on my One console (years on my old 360), but my friends doesn't have the game. And is so sad the best game I have played most hours can't be enjoyed with my friends now it is free for
Gold users.

It is the first time a Gold game of the month can't be downloaded (as far as I know), so if not solved before 15th Microsoft should give it for free another month.

Hi there David,

Thanks for the reply. I understand there is an issue playing the Division 2. After doing my research, The game The Division was not available through Games with Gold, but was available to

Play for Free with Xbox Live Gold on the weekend of December 6-10. The Division was also available through the Xbox Game Pass, but the game list was recently updated.

If you purchased a content on your account, please take a moment to
view your Xbox purchase history online
to confirm the purchase.

If the problem persists,
contact Customer Support
for further assistance. Here in forums, we do not have any tools for billing or subscription issues.

Hope this helps.

FIFA is free for a limited time, not a Games with Gold game. So you would have to buy it in order to continue playing. Any games that have a Free Play weekend or period like that would be the same.

Games with Gold games on the 360 are free to continue playing with no limit. Games with Gold games on the One are free to play as long as you have gold.