Cant play my purchased games.

Discus and support Cant play my purchased games. in XBoX on Consoles to solve the problem; i have xbox live auto sign in set and everything, problem is my internet went out and its not letting me play ANY of my digital download games at all,... Discussion in 'XBoX on Consoles' started by DoG DeRpEr, Oct 16, 2017.

  1. DoG DeRpEr
    DoG DeRpEr Guest

    Cant play my purchased games.


    i have xbox live auto sign in set and everything, problem is my internet went out and its not letting me play ANY of my digital download games at all, keep saying the profile that purchased needs to sign in. That is my profile. So why am i unable to play
    them with my internet out?

    :)
     
    DoG DeRpEr, Oct 16, 2017
    #1
  2. Karachi King
    Karachi King Guest
    Cant play purchased/downloaded games!

    Sorry, but when you receive an account ban, you lose access to all associated content.



    You should have received an email to the associated email account regarding the reasons for the ban, but otherwise you will have to post an enquiry to the specific forums.



    For account ban:
    forums.xbox.com/.../41.aspx


    For console ban: forums.xbox.com/.../2366.aspx
     
    Karachi King, Oct 16, 2017
    #2
  3. HassanB
    HassanB Guest
    Cant play purchased/downloaded games!

    That's not how it works. When an account is banned you're not able to do license transfers that means once the content is deleted from the original console you cannot download it again. Taking a hard drive from one console to another does not transfer content
    licenses. It also lists this in the Code of Conduct:

    UPON RECEIVING A PERMANENT SUSPENSION ALL CONTENT LICENSES, GOLD MEMBERSHIP TIME, AND MICROSOFT POINTS ASSOCIATED WITH THE SUSPENDED ACCOUNT ARE FORFEIT.
     
    HassanB, Oct 16, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Cant play my purchased games.

    Smwutches, Oct 16, 2017
    #4
  5. Smwutches Win User

    Cant play my purchased games.

  6. eattheliving Win User

    Error code 0x803F8001, help!

    As expected, my request for a refund was denied. The purchase is almost 3 years old. I said this was going to happen.

    Now i cant play the game, i cant repurchase it and no one can help me.
  7. Credohh Win User

    Cant play purchased/downloaded games!

    I think that pretty messed up! If someone gets their account banned at least we should be able to play our game with the hard drive! It lets me play it on the banned console but not on the new one! ?
  8. HassanB Win User

    Cant play purchased/downloaded games!

    That's not how it works. When an account is banned you're not able to do license transfers that means once the content is deleted from the original console you cannot download it again. Taking a hard drive from one console to another does not transfer content
    licenses. It also lists this in the Code of Conduct:

    UPON RECEIVING A PERMANENT SUSPENSION ALL CONTENT LICENSES, GOLD MEMBERSHIP TIME, AND MICROSOFT POINTS ASSOCIATED WITH THE SUSPENDED ACCOUNT ARE FORFEIT.
  9. Karachi King Win User

    Cant play purchased/downloaded games!

    Sorry, but when you receive an account ban, you lose access to all associated content.



    You should have received an email to the associated email account regarding the reasons for the ban, but otherwise you will have to post an enquiry to the specific forums.



    For account ban:
    forums.xbox.com/.../41.aspx


    For console ban: forums.xbox.com/.../2366.aspx
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Cant play my purchased games.

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