Cant play multiplayer after account compromised

Hi Jarell *.

My name is Mauro and we are glad to help.

The problem is that Microsoft accounts can't be unlinked from Minecraft,

"After you link a Minecraft: Java Edition account to a Microsoft Secure Account (MSA), the accounts are permanently linked and cannot be unlinked. "

Please open a ticket with Minecraft support letting them know the account got compromised.

https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

https://help.minecraft.net/hc/en-us...on-Account-Types#h_01GEQANTW7D0BTETBNV5AN7B99

Thanks,
Mauro

Update, someone somehow removed my minecraft account from my microsoft account ??? I dont have minecraft anymore ??? Microsoft or whoever please help

Hi LukePesce! My name is Ricardo an independent advisor ready to help you with this situation!

After the adult account creates the family and adds the minor's account to his family In order for you to be able to play multiplayer, you must change the privacy settings of your account. It can be done here

https://account.xbox.com/settings

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

To change the privacy settings your account must be an adult account, otherwise you will not have access.

see it in your privacy settings:

https://support.xbox.com/en-us/help/family-onli...

if your account is for a child, you need an adult account to link your account and manage your privacy settings

Hi,

Just in for my previous reply, just letting you know the issue is fixed

I believe there was a server issue on the Xbox server preventing parental controls from updating. That issue appears to have been patched.

Thanks for your help!