Can't play minecraft windows 10 edition after purchasing

Hello, I have the exact same issue, Store and Xbox app launched, logged in, still unable to play the game

Hi Gufmu,

sorry if I insist on this step, but make sure you are logged in to the correct account in both Microsoft Store app and Xbox app.

If the problem persists, please reply, we are here to help.

Hi Rafael,

Thanks for reaching out to the forums. We understand you are looking to get Minecraft windows 10 edition. Here is a

post from a year ago shows how to get Windows 10 edition.

Is Minecraft for Windows 10 included with the purchase of Minecraft: Java Edition? Players who have purchased Minecraft: Java Edition before October 19th, 2018 can get Minecraft for Windows 10 for free by visiting their Mojang account. Log into account.mojang.com,
and under the “My Games” heading you will find a button to claim your gift code. If you purchased Minecraft: Java Edition after October 19th, 2018, the button will not be there, so if you’re unsure of when you purchased Minecraft: Java Edition, that’s a good
way to check. Pressing the button will generate a token and send you to a Microsoft redemption page.

https://account.mojang.com/login

Thanks,

Brad

Hello Ruben_014,

Thank you for posting on the Xbox forums. We understand that you are interested in learning if purchasing Minecraft: Pocket Edition will give you access to Minecraft for Windows 10. Purchasing Minecraft: Pocket Edition does not give you access to

Minecraft for Windows 10. You must purchase them separately in order to play them on their respective platforms. We hope this information helps Ruben_014!

Looked through some of the help articles - man the information is confusing.

Anyways from what I'm inferring from the posts is that you can play Windows 10 to Windows 10, and Pocket Edition to Windows 10 and that's it right now.

https://support.xbox.com/en-CA/games/game-titles/minecraft-help-on-different-devices

"You can play Minecraft: Windows 10 Edition Beta with other devices running Pocket Edition, such as Windows 10 and Windows Phone devices. Right now, you can play local multiplayer on Minecraft: Windows 10 Edition Beta. Soon after the launch, online
play will be available for Minecraft: Windows 10 Edition Beta."

http://support.xbox.com/en-CA/games/game-titles/minecraft-windows-10-edition-beta-faq#a5eebb2f431442ff850f552a209f44ed

Can I play online with other people on Windows 10? Or on different devices?

You can play with up to four other people running Minecraft: Windows 10 Edition Beta or Pocket Edition on your local network. You can also play online with up to four of your Xbox Live friends in online multiplayer gaming.