Cant play minecraft legends i got through microsoft store

Hi there! This is Virginia O.

I understand that you are experiencing issues playing Minecraft Legends.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please verify game ownership by logging in to your Microsoft account on the Microsoft Store website and check your purchase history to confirm that Minecraft Legends is listed as owned.

And then check account settings. Kindly make sure that you are signed into the correct Microsoft account on your Xbox and Microsoft Store because if the game was purchased on a different account, it won't be accessible on your current account unless you set up game sharing.

Thank you for your cooperation.

Actually i just got an Apaex Legends acheivement, the only game ive noticed that hasnt gone through is the regular Minecraft. I got acheivements on it fine for a few days then it stopped giving me achievments.

I'll change the title to Minecraft only.

Can you please install the new Minecraft Launcher through Microsoft Store?

I got you the link: https://www.xbox.com/en-us/games/store/minecraf...

Hi eddie ravenscroft,

Thank you for publishing in Microsoft Community.

We understand that you need help with redeeming the Minecraft Legend. As an Xbox support expert, I want to help you resolve this issue as soon as possible.

However, the Minecraft Legend needs to be redeem through the Minecraft website. For this kind of issue I would recommend to directly contact to the Mojang support team they're the one who supporting the Minecraft game and they have the right tools that can further assist you if incase you encounter some issue with redeeming the Minecraft Legend.

Here's the link: Minecraft Legends – Redeeming a Pre-Paid Card or Gift Code | Minecraft Help

Regards,

Microsoft Community Moderator

Hello, Dylan.

Thanks for reaching out to our Microsoft Community Forum and please accept our sincerest hope that all is well.

I understand you have a question about purchasing a key for Minecraft Legends and how it is redeemed.

If you purchase a Minecraft Legends key labeled for the Microsoft Store, you will be able to redeem it on the Microsoft Store website or app.

It will not be redeemable on the Minecraft.net website.

If you redeem the key on the Microsoft Store, it should show up in your Minecraft launcher as long as you are signed in with the same Microsoft account.

I hope this helps! Let me know if you have any other questions.

Sincerely,





Forum Moderator

Microsoft Community