Can't play minecraft bedrock despite already owning it

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Becca576

Please try and double check this:

But first uninstall the current minecraft launcher.

Open Settings, click Update and Security and then Windows Update
Click Check for Updates

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too. (Click on get updates)

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account
install minecraft launcher from the Xbox app and try again

Hi Ricardo,

I no longer have access to the email that was used for this. Is there any other way of attaining the code? Perhaps with the original Java code being used to identify the Bedrock code?

Edit: I have found the old email but it says there is nothing that has been redeemed since all purchase history.

Thanks.

Yes, that means was on a different email like I explained, and you need to find that account

Hi Hajrah! My name is Ricardo an independent advisor ready to help you with this situation!

When you redeemed the code this was added to the email you used to redeem, if this doesn't appear in the order history of this email means that wasn't in this email, it's necessary to use the email that redeemed the code to play the game, the account migration doesn't affect this.

Hi Ricardo,

I have checked once again and there is nothing there whatsoever, so unless I redeemed it on an entirely different email then I do not know. I am just confused as a year ago today I had played Bedrock edition and everything functioned as normal.