Can't play madden 24

Discus and support Can't play madden 24 in XBoX Games and Apps to solve the problem; I purchased Madden 24 through the Xbox store. On the Xbox PC app, it shows that I own Madden 24. But, since I have Xbox Game Pass- I was able to play a... Discussion in 'XBoX Games and Apps' started by dean swetz, Oct 11, 2023.

  1. dean swetz
    dean swetz Guest

    Can't play madden 24


    I purchased Madden 24 through the Xbox store. On the Xbox PC app, it shows that I own Madden 24. But, since I have Xbox Game Pass- I was able to play a 10 hour trial of Madden 24 through ea play/game pass. Once the trial expired- I purchased Madden 24 as I said above. But when I click Launch for Madden 24 it opens the EA App for Pc and says "10 hour trial expired," even though I purchased the game. I would really appreciate if anyone has a fix for this Can't play madden 24 :).

    :)
     
    dean swetz, Oct 11, 2023
    #1
  2. Annanda Martins Win User

    Can't play madden 24

    Hello Dean S! I'm Annanda and I'd be happy to help you with your question.

    I have seen people mention to open the EA App and search for the game and see if you can resume the gameplay from there, or like " purchase it for free " but this must vary from cases.

    What i recommend is contact EA Live Chat because they can solve this type of license issues:

    https://help.ea.com

    I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below

    Best Regards, Annanda.
  3. hitman p Win User

    My game keeps crashing in the of games for Madden 24. How to fix this problem?

    I have tried every trouble shooting problem on the internet it did this in madden 23 I stop playing the game now I pre-order madden 24 and same problem. Contact EA no results it's a shame I payed 100 dollars for a game I can't enjoy.
  4. Sodangidni Win User

    Madden 24

    Hello, Meredith W. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    Could you go to your Microsoft account order history and check if a transaction for this game is listed with the status “completed”?

    https://account.microsoft.com/billing/orders

    If that's correct, please check if the same Microsoft account is the one that's added on the Xbox.

    Furthermore, please refrain from sharing personal information, including email addresses, order numbers, transaction IDs, etc.

    As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

    I'll look forward to hearing from you.

    Regards,

    Arturo.
  5. Mauro Sarlat Win User

    Madden 24

  6. Mauro Sarlat Win User

    Madden 24

    Hi Alan *.

    My name is Mauro and am glad to assist you. We are sorry for this incident.

    Which Xbox model version you own?
Thema:

Can't play madden 24

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