Can't play game I brought

Discus and support Can't play game I brought in XBoX Games and Apps to solve the problem; I just brought saints row 1 2 and saints row the third remastered i can play the first game but i cant play the second one it says on my purchase... Discussion in 'XBoX Games and Apps' started by Joker Quinn, Apr 9, 2021.

  1. Joker Quinn
    Joker Quinn Guest

    Can't play game I brought


    I just brought saints row 1 2 and saints row the third remastered i can play the first game but i cant play the second one it says on my purchase history that i brought it but it keeps asking if i own the game so i checked the xbox store and it says manage or buy the game i already brought it it says that on my purchase history but it will not let me play and yes i have the right version i brought it though my xbox on the store app

    :)
     
    Joker Quinn, Apr 9, 2021
    #1
  2. SpiderB1te25 Win User

    Can't play game I brought

    Don’t know if it’s just me but the issue seems fixed, one minute it wasn’t working I even tried restarting my Xbox for like the 18th time and uninstalling and reinstalling the game again too which didn’t work but then, all the sudden, the Events app just randomly started updating and after it finished I (somewhat annoyed and frustrated) decided “f it let’s see if for some reason that completely unrelated update fixed it!” Apparently it did. Literal seconds before the update it wasn’t working. Again not sure if it was just me but I thought I might as well tell ya it might be fixed.

    Edit: nvm I played the game for a couple hours took a break for a couple more came back and now it’s Broken again. Though the dlc for saints row 2 are still working even though they didn’t before so I guess that’s good.
  3. BraydenPotoski Win User

    Can't play game I brought

    Have the same problem with Halo MCC and its DLCs. I got through a digital code and now when I go to the Microsoft store it says I never owned it. Same thing with my purchase history. Weirdly I can still play the base game despite not owning it according to Microsoft. I'm also the only one on the xbox so it can just be a share feature with accounts on an xbox. Im probably going to call customer support to get a refund or have everything back in order.
  4. SpiderB1te25 Win User

    Can't play game I brought

    Same thing for me it’s been 6 days now since I bought saints row 1 and some dlc for both 1 and 2 but I get the exact same issue and I can’t get a refund so if they don’t fix it then I’ve basically been scammed for around $30
  5. JesterAJ Win User

    Can't play game I brought

    Yeah i brought fallout 3 dlc but it wouldn't activate after install so I deleted it with the intention of reinstall and then it disappeared all of them besides broken steel, checked the store and it was acting like I never purchased at all and wanting me to buy content I just brought. Honestly dude I'd say wait a few days if it still doesn't work get a refund.
  6. HUGO BOI☆ Win User

    Can't play game I brought

    I bought skate three because it’s ok discount it didn’t let me play so I uninstalled it and now I don’t have it but its in my buy history..? Like wth
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Can't play game I brought

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