Cant play forza horizon 5 (you may not proceed without being signed in to a profile)

NiccoRS · Dec 10, 2022

As title says, I cant play the game anymore because im required to be signed into my profile, in which i am logged.

This started today, as yesterday the game was fine, weirdly enough, i can play fh4 normally, but not fh5

I`ve tryed the following:

-Log out of windows store, xbox console companion and xbox app and log back in

-Cleared windows store cache and restarted computer

-Logged out of steam and sign back

-Uninstall the game and install it back

-Clear steam download cache

-Check integrity of fh5 files

I have no ideia of what more i can do, and i`ve not manage to contact xbox support by chat, because it simply doesnt work for some reason aswell.

The game is owned on steam, not on the xbox app, but this seems like a problem on both sides

:)

Kathy A.

Hello NiccoRS,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you are trying to play Forza Horizon 5 and is unable to you are required to sign in to your profile. We found a support article that has explanation about this kind of issues.

One of the commonly reported issues is the invalid profile error message. This article has warnings and detailed information about what you need to perform and why it will be necessary. After the troubleshooting you will need to submit a ticket and provide to them the whole error message and code you saw. Additional to the troubleshooting you have already perform, please see this link for more steps. I've lost all my progress, what do I do? – Forza Support (forzamotorsport.net)

We are positive that you’ll get more relevant information and best resolution to your concern. If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.

Sincerely,

Xbox Forum Moderator

Microsoft Community

James Martel

Forza's exact error message is:

SIGN IN NEEDED

You may not proceed without being signed in to a profile

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please make sure you are logged into the Xbox app, and the Game Bar (Windows key + g).

Check both the app and the game bar; being logged into the former doesn't necessarily mean you're signed into the later.

After signing in, restart your PC and try to launch the game again.

xtremeriki

****. I am logged in absolutely everywhere where i need to be logged in to play the game and still the same error message after 3 days of trying daily. I have every useless microsoft app that i need for Forza and still nothing. Just come out and say that you are not capable of managing the game properly instead of gaslighting the people... Congrats on another huge let down for the fans that keep buying your products and you keep treating everything with minimum interest. Cheers!

Rota.Y - MSFT

Hello，Deivydas.

Thank you for posting in the Microsoft community.

Understanding that Forza Horizon 4 is having login issues, it looks like you are unable to proceed even though you are logged into the correct account.

While more detailed information would be helpful for members of the community to assist you, I have noticed that there are some threads in the community that offer options and can provide you with additional information for further consultation. You can refer to the following threads.

Login to Forza Horizon 4 - Microsoft Community

We hope your issue is resolved soon and wish you all the best!

Best Regards，

Rota|Microsoft Community Support Specialist

Cant play forza horizon 5 (you may not proceed without being signed in to a profile)