Can't play fortnite. Says can't sign in to Xbox live

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.~

Hello Arh, if you are playing in a new generation console, like Series S/X is try to remove games from quick resume, because when you will start some game that is very heavy in matter of memory for the console.

And finally try to do a reset on the console while keeping games and Apps.

The first is a cache clear:

1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

2. Wait 10 seconds until it turns off

3. Wait 1 minute with it off

4. Turn it back on

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

You should power cycle your Xbox one console to see if the issue is resolved or not. If that doesn’t work, you might have a corrupted profile; you can fix this by simply reading your account back into the Xbox network.

Same error here, I already purchase a 3months prepaid card that is ACTIVE on my account (I can't see it on my xbox and on the internet)

I can't play to Fortnite (it says that I need to purchase the Live Gold...

help !

gamertag :

I can't even play multi-player. It says that I'm not signed in to Xbox Live

Says it's connected to Xbox live and it signs me into Xbox live. But still doesn't let me actually play. The message that pops up says this current profile can't play Xbox live.