Cant play FIFA 20 on disc

I don't have a different FIFA 22 disc to try, though other disc-based games, like FIFA 20 work. I did a system reset, to no avail.

Too late to edit but if they add Fifa again next year then it pays for itself because I sold my Fifa 15 disc for £20 when Fifa was added to the vault

Hello PauloVidal2,

Thank you for posting on the Xbox forums. We understand that you moved your account to a new console, but you are unable to locate any of your games. As stated by the ambassadors, you will keep all of your games and content as long as you are logged
in with the account that purchased the items. Do you see the transactions for the games through

your account's order history? Do you see the licenses for the games in your
games list on the Xbox website? If you do see that all of the transactions and licenses are on your account, you should be able to see the games and content in the ready to

install section of the console. Be sure to let us know the results PauloVidal2!

Hello. I bought the game (Fifa 20) from store with no cd. The game does not start- after language selection it stops, I go back to home screen. I have rebooted, reset, restarted the console, router, etc... Hold the power button 20 seconds, cleared the Mac
Address, unplugged the console, with no effect.

Fifa 19 is working properly, Fifa 20 doesn't start.

Is there a problem with games downloaded from store? is the only one that does not function.

I get no error or message.

Thanks

no you shouldn't have to buy them again if you already own it couple of things you could do you could power reboot the console or try type the game in the store for now just to see if it will let you download it from there it might just take awhile for
the game to show up in the my games and apps sections if that doesn't work try uninstalling your profile then reinstall it i will also send you this link where you can check what game you have purchased just in case you need it https://support.xbox.com/billing/xbox-subscriptions/check-xbox-live-bill