Can't play COD:Cold war

Discus and support Can't play COD:Cold war in XBoX Games and Apps to solve the problem; I cant play cold war because it says i need to purchase the full game even though i pre-ordered it and been playing since it came out;I bought the game... Discussion in 'XBoX Games and Apps' started by Plain welder, Dec 8, 2020.

  1. Plain welder
    Plain welder Guest

    Can't play COD:Cold war


    I cant play cold war because it says i need to purchase the full game even though i pre-ordered it and been playing since it came out;I bought the game for both xbox one and the next gen xbox.

    :)
     
    Plain welder, Dec 8, 2020
    #1
  2. Pasquale C. Win User

    COD Modern Warfare series x

    Hi!

    Maybe you have the Xbox One version of COD Cold War and you see that message because the Xbox One version cannot be upgraded to Xbox Series X. You can find more informations about COD Cold War editions here:

    Call of Duty: Black Ops Cold War Editions FAQ

    Regards
  3. Jadan Duran Win User

    CoD Cold War is broken please help

    I just reset my xbox and reinstalled CoD Cold War and it’s still asking me to buy the game i had preorderd the ultimate edition when the game was on preorder and have played since day 1 of Cold War and this has never happend till yesterday
  4. BongKaos Win User

    COD 2014

    COD COLD WAR---- Not 1 shot fired :) This year YOU maybe drafted !!!!!
  5. XBF Mohammed C Win User

    COD Cold War, cannot play?

    Hello Oh Human Child, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

    Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  6. AngusGeorge1 Win User

    COD: Cold War, Unable To Play

    Hi Gio:tm:! My name is Ricardo an independent advisor ready to help you with this situation!

    You should try installing from the web browser, first look for the game here

    https://account.microsoft.com/billing/orders

    Then press in the picture of the game and you will be redirected to Xbox web store, there log with the same account, press on the install to button, select your console
    I bought call of duty cold war on my xbox one x and then got a xbox series s and it says I can download it but when it downloads it says I need to buy it please help
Thema:

Can't play COD:Cold war

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