can't play bt4 online

To make sure that no corrupt data is causing your issue, you should clear your cache:

1) From the dashboard, click on My Xbox.

2) Select System Settings.

3) Select Storage.

4) Highlight Hard Drive Device.

5) Press Y to select Device Options, then Clear System Cache.

6) Reboot your console.

7) Re-download the updates for the game.

Do you have a gold subscription?

Hey there Valentine Dixon,

Is this an Xbox Live Gold Trial by chance? Xbox Live Gold trials work differently from paid subscriptions, so we just wanted to clarify. Also, are you able to play online multiplayer in other games or are you seeing the same issue?

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Hi Larryfrost,

Sorry you're experiencing problems, have you checked your subscriptions to make sure you still have xbox live active? even as the game pass ultimate is active. you should be able to see under your subscriptions on your xbox.

All games...Even the ones i own which are disc