Cant Play BO2 xbox one current account not allowed to play on xbox live

Hello all i have recently got a xbox one second hand and this was before there was backward support for bo2

and the current account i have i have had for years and for some reason i get a error when loading bo2 on xbox one

Notice

this current profile is not allowed to play online

take note this is the first time i tryied playing bo2 online on xbox one

it worked perfectly fine on 360 i done nothing to breach or violate the rules of xbox so i cant see why my account is blocked as call of duty ghost plays fine

my gamertag is ( DEVTreyarch ) without the ()

can someone please help me with this issue as i am at a loss why this is happing to me.

:)

 

Cod:Bo2 isn't working on my account

I downloaded COD: BO2 and started it up. But when I clicked on Xbox live, it says that the current profile isn't allowed to play on Xbox Live, even though I have it on my other account. How do I play on my account? HELP!

 

COD: BO2 isn't working for me

I downloaded COD: BO2 and started it up. But when I clicked on Xbox live, it says that the current profile isn't allowed to play on Xbox Live, even though I have it on my other account. How do I play on my account? HELP!