Cant plan online even do my xbox live subscription shows as expires 10-29-17

Finalcuau88 · Oct 15, 2017

Hi! I redeemed a 14 days code and my xbox live gold subscription shows as "expires in 10/29/17", i´m trying to play fifa 18 online but i get the message " your account does not have the privileges to access this feature" Any advice? Your attention is greatly
appreciated.

(Im new with xbox and i redeemed the code today)

Your attentions is appreciated!

:)

GuessedArc847 · Oct 15, 2017

error on xbox live gold

I can't play online. I have a xbox live subscription and it expires on 16/10/2017. I need help, when I wanna play on my xbox one it says i need a Xbox live subscription

Heather Brannon · Oct 15, 2017

Messages not updating in Windows 10 Xbox App.

On my Xbox App on Windows 10, it shows messages from the following dates (not including sender info to protect privacy):

8h ago

16h ago

April 7

March 31

March 30

March 29

etc...

On my Xbox App on my iPhone, it shows the accurate list of messages:

4/17

4/17

4/17

4/16

4/16

4/16

etc...

There are 20+ message conversations that are missed on the Windows 10 app. It is up-to-date and I have clicked refresh repeatedly.

Also - as a side note - the messages don't even load on the xbox.com web site.

brandiesel1 · Oct 15, 2017

You just need to powercycle your console. Hold the power button on your console for bout 10 seconds until it turns off. Turn it back on and try the game again. It should work.

brandiesel1

You just need to powercycle your console. Hold the power button on your console for bout 10 seconds until it turns off. Turn it back on and try the game again. It should work.

vengeancewolf

Having the same problem. Didn't even show up as "Ready To Watch" until like 10:30 pm (on 8/28/17) and got an error message. Still can't get it to play on 8/29/17

netmeg-B5ACA025-50F5

I purchased a one-year Jigsaw Premium subscription on November 19, 2015. On December 16, 2015 the game said my subscription expired. After almost an HOUR in chat with assorted Microsoft reps, they credited me back my ten bucks, and I purchased it again on
December 17. Today it shows as expired AGAIN. This is ridiculous.

The first time it happened was right after I did the Windows 10 update - but now I think that was just a coincidence.

BadBoiSouth

Currently I have Game Pass Ultimate subscription with recurring billing off and don't want this subscription service once it expires 10/22/22, so do I just activate my prepaid xbox live gold subscription card on 10/23/22, or do I actually have to cancel game pass ultimate subscription for my account on 10/23/22 manually before redeeming and activating my xbox live gold prepaid 12 month card on 10/23/22?

Also, if you select turn off recurring billing on your account for your current game pass ultimate subscription, does that automatically cancel your prepaid game pass ultimate subscription on its expiration date? or is it requirement that you still manually cancel Game Pass Ultimate on or after its prepaid expiration date if you wish to switch back to xbox live gold using a prepaid subscription card?

OhHaiZombie

How is there an outstanding balance? It was set to expire on 11/17/11, and I put the 3 month code in on 11/14, THREE DAYS PRIOR. Plus, I turned off automatic renewal as soon as the option became available on the website again. Absolutely nothing should
have been charged to me.

In fact, here is my email:

"Dear ,

Your subscription to Prepaid 3M Xbox LIVE Gold will expire on Friday, February 17, 2012. To avoid a possible interruption of your subscription service, please renew your subscription by Friday, February 17, 2012.

To extend your subscription..."

So, where are these charges coming in?

Cant plan online even do my xbox live subscription shows as expires 10-29-17