cant pay my suspended Live Gold signature with any method.

Discus and support cant pay my suspended Live Gold signature with any method. in XBoX Sales and Promo to solve the problem; Greetings. I am from Brazil. I had problems with my credit card and my live signature was suspended when it couldn't be renewed. My problems with the... Discussion in 'XBoX Sales and Promo' started by MarcosZeve, Sep 30, 2018.

  1. MarcosZeve
    MarcosZeve Guest

    cant pay my suspended Live Gold signature with any method.


    Greetings. I am from Brazil. I had problems with my credit card and my live signature was suspended when it couldn't be renewed. My problems with the credit card controller were solved and I also bought a one-year Live Gold gift card. But both methods
    are now refused when I try to pay for it. What should I do?

    :)
     
    MarcosZeve, Sep 30, 2018
    #1
  2. Sixmow62090
    Sixmow62090 Guest
    I dont can't pay suscription helpe

    yes i have money now in my card

    And i dont cant pay i dont know because for i have money i neeed recharge renew my suscription for pay now
     
    Sixmow62090, Sep 30, 2018
    #2
  3. Ivanxx23
    Ivanxx23 Guest
    My xbox live gold membership is suspended

    My xbox live gold membership is suspended, what should i do? just pay for another membership?
     
    Ivanxx23, Sep 30, 2018
    #3
  4. XBF Leslie D
    XBF Leslie D Guest

    cant pay my suspended Live Gold signature with any method.

    Hi Marco !

    In this case I would recommend for you to contact Live Support so they can assist you further into solving the redemption issue.

    The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

    It's going to ask if you want help from the virtual agent select no thanks, pick the category(Billing)
    and just pick a contact method (request a call from support or Chat is faster).
     
    XBF Leslie D, Sep 30, 2018
    #4
  5. XBF Leslie D Win User

    cant pay my suspended Live Gold signature with any method.

    Hi Marco !

    In this case I would recommend for you to contact Live Support so they can assist you further into solving the redemption issue.

    The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

    It's going to ask if you want help from the virtual agent select no thanks, pick the category(Billing)
    and just pick a contact method (request a call from support or Chat is faster).
  6. TarcisioG O JUNIOR Win User

    Xbox One

    I live in brazil and we dont have retailers such as gamestop arround here,i cant find this power brick supply here.

    Im asking about my live gold signature and my gamepass signature because i want to cancel it and receive my money back,all my digital purchases too,

    I dont want to stop playing xbox, i just cant afford a new console amd you are saying to te that is the only solution.
  7. Sixmow62090 Win User

    I dont can't pay suscription helpe

    If you have an unpaid balance on your Xbox Live Gold subscription, then the account remains suspended until you have the money to pay the amount due.
    yes i have money now in my card

    And i dont cant pay i dont know because for i have money i neeed recharge renew my suscription for pay now
  8. cedanoBossB Win User

    Xbox live reactivating suspended account

    microsoft cannot let me pay cause my account been suspend, i have a question: how can i pay and change my expired card if my account been suspend?

    how can i use mt prepayed car 1 year gold if this account been suspend?

    i still can play with this account but not in live why can't i pay if i can use it where is the problm?
  9. Senryu BR Win User

    Games with gold?

    To obtain Games whif Gold, you need only have be gold signature member...

    The method of payment (paypal, credit card or pre paid card) dosen´t meter!!!
Thema:

cant pay my suspended Live Gold signature with any method.

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