Can't open netflix

Discus and support Can't open netflix in XBoX Games and Apps to solve the problem; I can't open the netflix app via X-box One today. Until yesterday, everything was fine. I can open it in my notebook, so the problem is not in my... Discussion in 'XBoX Games and Apps' started by Nerd deCristo, Jan 20, 2017.

  1. Nerd deCristo
    Nerd deCristo Guest

    Can't open netflix


    I can't open the netflix app via X-box One today. Until yesterday, everything was fine. I can open it in my notebook, so the problem is not in my netflix account. What can I do?

    :)
     
    Nerd deCristo, Jan 20, 2017
    #1
  2. SteveLee3
    SteveLee3 Guest
    Can't open.

    I can not open Sudoku since about March and now the Solitaire Collection won't open either. Goes to the blue screen then white and then cancels completely. Solution?
     
    SteveLee3, Jan 20, 2017
    #2
  3. MrTrainwreckd
    MrTrainwreckd Guest
    netflix wont open

    i get a error message saying 0x80073cf6 but when i look up the error code it says they cant find that code. ive deleted and reinstalled netflix multiple times to try and fix the issue and it keep doing the same thing. any advise or help!?
     
    MrTrainwreckd, Jan 20, 2017
    #3
  4. KRISMARK321 Win User

    Netflix not opening

    In any case like this when you cannot launch your application and games we can do the basic trouble shooting to your Xbox one console. Here's how!

    XBOX ONE: PERSISTENT STORAGE CLEARING

    Home>Settings>Disc &Blu Ray>Persistent storage>Clear Persistent Storage 3x.

    MAC CLEARING

    Go to Settings > Network > Advanced Settings > Alternate MAC Address > Clear and Restart your console.

    Then after that check if any changes occur.
  5. XBF Zineb F Win User

    Netflix will not open

    Hello there @tommycarroll1, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the app situation, but I want you not to worry about it because I al here to help you out! I believe your console might need either a network reset or just a system refresh. I
    would like you to go through the following steps to clear your Mac address and perform a quick power cycle:



    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.



    If even after going through the previous troubleshooting steps the same situation is recurring, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then
    restart your console.

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
    to sign in to the account.


    Kind Regards
    Stay safe, and happy gaming!
  6. onyxishere Win User

    Netflix not opening

    There are 2 things to try here:

    1. Highlight Netflix on your Home screen and press the start button on your controller. Select Quit and wait 30 seconds.

    2. If #1 does not work hold the power button on the console for 10 seconds until it shuts down.

    Either of those options should solve the issue for you.
  7. PoIish Hitman Win User

    Xbox live service Down & Customer Service is a Joke

    Can't even Netflix and chill today because I can't even use Netflix.

    "Sorry, we cannot start Netflix for some reason"

    Really???
  8. Azrael008uk Win User

    WOW! The netflix update that came out yesterday is amazing....

    Also it's especially annoying to open Netflix....

    Because I wanted to go to Netflix....

    And get asked... "Do you want to go to Netflix or KIDS"?

    ?!?!?!?!?!?!?!?!?!?
Thema:

Can't open netflix

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