Can't open game

Discus and support Can't open game in XBoX Games and Apps to solve the problem; A few months ago, I got Persona 5 royale on my laptop. I had to bring my laptop in to fix, logging me out of a lot of things and undownloading things... Discussion in 'XBoX Games and Apps' started by kit art, Jan 13, 2024.

  1. kit art
    kit art Guest

    Can't open game


    A few months ago, I got Persona 5 royale on my laptop. I had to bring my laptop in to fix, logging me out of a lot of things and undownloading things and such. I sign back into my microsoft account, and when I try to open the game it says:

    Persona 5 Royal is currently not available in your account. Make sure you are signed in to the Microsoft Store and try again. Here's the error code, in case you need it: 0x803F8001

    It even says on my computer that is it downloaded, I'm not sure what is the issue here?

    :)
     
    kit art, Jan 13, 2024
    #1
  2. BaneOfOnions760 Win User

    Can't open games

    i'm on laptop, so just reset?
  3. Tman0410 Win User

    Can't Open Games

    Thanks for trying, but that didn't help. The Windows store won't download gaming services at all. Just hits 97% and says "There has been an error." The error code is 0x80070002 which seems to be something with updating apps or windows overall.
  4. Bandido1508 Win User

    Can't open games

    If this is on PC are you signed into the Microsoft account that purchased the game, signed into the PC itself.
  5. Mythic Sandman Win User

    Can't open games

    My bad. Yes restart and see if that clears it. I will continue looking into other ideas.
  6. Tommy - MSFT Win User

    Can't open game

    Hello kit artr.



    Welcome to Microsoft Community.



    Regarding to your information I assume that you can't set you can't play Persona 5 royale.

    Did you purchase the game previously, or did you play the game using Xbox Game Pass (XGP)?

    If you played the game using XGP, it seems that the game has been removed from the XGP subscription list, which may cause this error.

    If you purchased the game, you can try creating a new account and logging into the Xbox app with that account to see if the error

    still occurs when playing the game.



    If there is anything not clear, please do not hesitate to let me know.



    Best Regards,



    Tommy-MSFT | Microsoft Community Support Specialist
Thema:

Can't open game

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