Can't open downloaded game but cloud gaming is okay

Discus and support Can't open downloaded game but cloud gaming is okay in XBoX Games and Apps to solve the problem; Try to open a game and after 2 second screen became strange and it send me back to homescreen. Any games i download are doing that. Digital and Disc.... Discussion in 'XBoX Games and Apps' started by Gabriel Lehoux-Fortin, Nov 4, 2022.

  1. Can't open downloaded game but cloud gaming is okay


    Try to open a game and after 2 second screen became strange and it send me back to homescreen. Any games i download are doing that. Digital and Disc.

    BUT if i try to play on cloud gaming it work normaly

    I have try all the options, i have done reset to factory and create a new profile. Nothing work. Someone have a idea?

    *image is what screen look before it send me back to homescreen

    thank you.


    Can't open downloaded game but cloud gaming is okay [​IMG]


    :)
     
    Gabriel Lehoux-Fortin, Nov 4, 2022
    #1
  2. Gabriel Lehoux-Forti Win User

    Can't open downloaded game but cloud gaming is okay

    Just have try your 3 idea and still the same problem.

    So i've done every step possible.

    I have factory reset it at my friend house on his network with his profiles. Download his game and still the same problem.
  3. JosefLBohorquez Win User

    Can't open downloaded game but cloud gaming is okay

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Gabriel

    Right now everything points to be a hardware issue. But before concluding that we can try to isolate the problem a bit more.

    For this purpose try this:
    A. Use a different HDMI cable and test
    B. Connect your console to a different HDMI port in your TV
    C. Connect your console to a different TV

    If you already tried the above and the issue persist, tell me what else did you tried so far
  4. MarvinaPerez Win User

    Is there a way to retrieve game save from the could after a game has been removed from Game Pass?

    Hi, I'm sorry that solution wasn't the right one, Yes, you should be able to download a cloud save game that has "Xbox cloud saves" and "Xbox game anywhere". However, if you no longer have access to the game, you may not be able to download the cloud save.

    In order to reach the solution, follow the following steps.

    Open the Xbox app on your PC.

    Click the "Games" tab.

    Find the game you want to download the cloud save.

    Click the "Options" button.

    Select "Manage saved files."

    Select the cloud save you want to download.

    Click the "Download" button.

    Let me know if you need anything else or if your problem continues.

    Sincerely.
    Marvina.
  5. ImOldManGamer Win User

    Xbox One Smoking

    If you chose the cloud for your game saves and not the HDD, then you will be okay.
  6. Giovanko Win User

    Flight Simulator

    But can i play the game with the cloud?Because i can't download it in the xbox one x
Thema:

Can't open downloaded game but cloud gaming is okay

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